Head of Pre-Sales and Operations @ (September 2022 - September 2023)
Senior Manager, Operations @ (August 2015 - August 2022)
Process Lead @ (February 2013 - June 2015)
Team Lead @ (March 2012 - January 2013)
Team Leader @ (August 2004 - October 2011)
Resolution Specialist @ (December 2006 - October 2009)
Rakesh Modi Education
SIES college of Mgmt Studies,Nerul
EMBA (Management-HR)
2009-2010
Rajaram Shinde College of Engg
BE (Electronics)
2000-2004
Shantinagar high school
SSC
Rakesh Modi Skills
Vendor Management
Lotus Notes
Management
Soft Skills
Troubleshooting
Service Delivery
BPO
Leadership
Strategic Planning
SQL
Testing
Training
Negotiation
Process Improvement
Team Management
Transition Management
Call Centers
Team Leadership
Performance Management
Outsourcing
Business Analysis
Process Engineering
Requirements Analysis
Rakesh Modi Summary
Rakesh Modi, based in Maharashtra, India, is currently a Assistant Vice President - Services Delivery at Uniserved. Rakesh Modi brings experience from previous roles at Ray, Ubiquiti Inc., Firstsource Solutions Limited and Serco. Rakesh Modi holds a 2009 - 2010 EMBA in Management-HR @ SIES college of Mgmt Studies,Nerul. With a robust skill set that includes Vendor Management, Lotus Notes, Management, Soft Skills, Troubleshooting and more. Rakesh Modi has 2 emails on RocketReach.
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