Rafał Kasprzyk Email
Head of Customer Experience and Innovation @ GASPOL
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Rafał Kasprzyk Location
- Warsaw, PL
Rafał Kasprzyk Work
- Head of Customer Experience and Innovation @ (October 2022 - Present)
- Innovation and Development Manager @ (October 2021 - September 2022)
- Expert @ (March 2023 - Present)
- Jury member in the Polish Contact Center Awards 2026 @ (December 2025 - June 2026)
- Jury member in the Polish Contact Center Awards 2025 @ (December 2024 - June 2025)
- Judge in the first edition of the Customer Experience World Games Poland 2023 @ (September 2023 - November 2023)
- Project Manager @ (October 2019 - September 2021)
- Customer Journey Expert @ (November 2017 - September 2019)
- Acquisition and Young Customer Relationship Manager @ (August 2016 - October 2017)
- Segment Manager @ Eurobank (September 2015 - July 2016)
- CRM Campaign Specialist @ Eurobank (January 2015 - August 2015)
- Junior Research and Campaign Support Specialist @ Eurobank (February 2013 - December 2014)
- Trainee in KFC Marketing Team @ (October 2012 - January 2013)
- Trainee in the Internal Communication and Organisational Culture Department @ (July 2012 - September 2012)
- Trainee - Co-administrator of the fanpage 'Twoja Perspektywa' (an employer branding program) @ (January 2012 - June 2012)
- Call Center Consultant @ (August 2009 - July 2010)
Rafał Kasprzyk Education
- Kozminski University
Postgraduate Degree (Business Process Automation (RPA))
2025-2026 - Kozminski University
Postgraduate Degree (AI Business - Artificial Intelligence Project Management)
2023-2024 - Uniwersytet SWPS
Postgraduate Degree (Service Design)
2019-2020 - University of Wroclaw
Bachelor of Arts (B.A.) (Sociology: Social communication)
2009-2012
Rafał Kasprzyk Summary
- Rafał Kasprzyk, based in Warsaw, PL, is currently a Head of Customer Experience and Innovation at GASPOL S.A.. Rafał Kasprzyk brings experience from previous roles at GASPOL S.A., Digital Experts Club and Polskie Stowarzyszenie Marketingu SMB. Rafał Kasprzyk holds a 2025 - 2026 Postgraduate Degree in Business Process Automation (RPA) @ Kozminski University. Rafał Kasprzyk has 1 emails on RocketReach.
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