CCIG Group has been offering outsourced contact center services since 2002 and professionally supporting its business partners in the B2C and B2B sectors. Our knowledge, competence and experience are confirmed by 60 clients from 17 industries whom we support in all European languages. We are market experts in customer service activities and effective sales. That's because we base our business on 3 intertwining areas of the call center - creative people, flexible processes and state-of-the art technologies. As a result, we handle more than 100,000 calls every day. We use all channels to reach, acquire and retain customers: | phone | text message | e-mail | live chat | traditional mail | social media | chatbots | voicebots At CCIG, we connect the worlds of our Contractors and their Customers in ways that exceed their expectations. Every day we go beyond the beaten path, we take inspiration from the fact that everyone is unique. We want to improve tomorrow today remembering that it is always worth to talk. CCIG Group ul. Rzeźnicza 32/33 50-130 Wrocław POLAND tel. +48 71 7227200 @: biuro@ccig.pl
View Top Employees from CCIGWebsite | https://www.ccig.pl |
Revenue | $384 million |
Employees | 585 (339 on RocketReach) |
Founded | 2002 |
Address | 32-33 Ul. Rzenicza, Wroclaw, Lower Silesian Voivodeship 50-130, PL |
Phone | +48 71 722 72 00 |
Fax | +48 71 722 72 99 |
Technologies |
JavaScript,
HTML,
PHP
+29 more
(view full list)
|
Industry | Outsourcing and Offshoring Consulting, Business Services General, Contact Center, Business Services, Help Desk, Upsell, Back Office, Sales, Client Service, LiveChat, Social Media Sales |
Web Rank | 893118 |
Keywords | Outsourced Call Center Services, Multilingual Customer Service, Omnichannel Customer Service, Customer Service, Sales Outsourcing, Bpo, Call Center, Contact Center, Customer Engagement |
SIC | SIC Code 738 Companies, SIC Code 73 Companies |
NAICS | NAICS Code 561 Companies, NAICS Code 56 Companies |
Looking for a particular CCIG employee's phone or email?
The CCIG annual revenue was $384 million in 2024.
Michael Jing is the president of CCIG.
339 people are employed at CCIG.
CCIG is based in Wroclaw, Lower Silesian Voivodeship.
The NAICS codes for CCIG are [561, 56].
The SIC codes for CCIG are [738, 73].