2009 -
2014 Sr. Service-Now Administrator and Developer @
2002 -
2009 BMC Remedy Administrator and Developer @
1998 -
2000 Technical Manager @ WAN
Quyen Tran Education
The University of Texas at Dallas
Bachelor of Science (B.S.) (Management Information System)
2001
-
2005
Quyen Tran Skills
SDLC
ITIL Certified
BMC Remedy
ITSM
Service-Now
Technical Support
Project Management
Networking
Social Media
Process Improvement
IT Management
IT Strategy
Team Leadership
Team Building
Sales Management
Sales Presentations
SAP
AS400 system
Web Development
Integration
Active Directory
Program Management
IT Asset Management
Change Management
JavaScript
IT Service Management
Management
Cloud Computing
Cross-functional Team Leadership
Information Technology
Customer Service
ERP
Training
Vendor Management
ITIL
Leadership
Business Intelligence
Business Process Improvement
Enterprise Software
Disaster Recovery
Requirements Analysis
Enterprise Architecture
Business Analysis
Sales
SharePoint
ServiceNow
SaaS
Data Center
Windows Server
Troubleshooting
Cross Functional Team
Software
Support
Cross Functional Team Leadership
Business Process
Services
Quyen Tran Summary
Quyen Tran, based in Richardson, TX, US, is currently a Director, IS Operations Delivery at Tenet Healthcare. Quyen Tran brings experience from previous roles at Tenet Healthcare and Lennox International. Quyen Tran holds a 2001 - 2005 Bachelor of Science (B.S.) in Management Information System @ The University of Texas at Dallas. With a robust skill set that includes SDLC, ITIL Certified, BMC Remedy, ITSM, Service-Now and more. Quyen Tran has 2 emails and 4 mobile phone numbers on RocketReach.
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