Who are we? Quality1 CX Group is an experience and innovation company. With more than 25 years developing and perfecting customer experiences in the retail, financial, media, wireless and subscription-based sectors. Why work with us? We work in partnership to help our clients drive strategy to execution & results, address root cause problems, and reduce time and costs through iterative innovation. We engage you to discover your unique balance between customer experience, employee engagement, operating efficiency and financial performance. How do we work? We've faced the same problems you have and work to find specific opportunities that can reshape the way you deliver your experience. We leverage robust analysis, process and technology to understand complexity and eliminate ambiguity. We are available for consulting, advising and coaching.
| Website | http://quality1cx.com |
| Revenue | $5 million |
| Employees | 2 (1 on RocketReach) |
| Founded | 2016 |
| Address | 1331 BRICKELL BAY DR, Miami, Florida 33131, US |
| Phone | +1 888-884-5721 |
| Technologies |
JavaScript
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HTML
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PHP
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| Industry | Business Consulting and Services, Management Consulting, Business Services |
| Keywords | Customer Experience, Experience Innovation, Customer Satisfaction, Cx Solutions, Cx Consulting, Cx Strategy, Customer Journey Mapping, Customer Service Improvement, Customer Engagement, Customer Success, Customer Feedback Analysis, Cx Measurement, Process Optimization, Cx Technology, Omnichannel Cx, Digital Transformation |
| Competitors | Teleperformance, Sitel UK & Ireland, Convergys Intelligent Contact, Alorica, IBP INC, TTEC, Hinduja Global Solutions PH, Arvato, Zendesk Sell, 5CA +46 more (view full list) |
| SIC | SIC Code 87 Companies, SIC Code 874 Companies |
| NAICS | NAICS Code 541 Companies, NAICS Code 54 Companies, NAICS Code 5416 Companies |
Looking for a particular Quality1 CX Group employee's phone or email?
The Quality1 CX Group annual revenue was $5 million in 2026.
Joe McGinnis is the President and Chief Experience Officer of Quality1 CX Group.
1 people are employed at Quality1 CX Group.
Quality1 CX Group is based in Miami, Florida.
The NAICS codes for Quality1 CX Group are [541, 54, 5416].
The SIC codes for Quality1 CX Group are [87, 874].