Puneet Gupta Email & Phone Number
Senior Vice President - Member Operations (UK and Europe) @ Tide
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Puneet Gupta Location
- Bengaluru, KA, IN
Puneet Gupta Work
- Senior Vice President - Member Operations (UK and Europe) @ (December 2024 - Present)
- Senior Vice President - Customer Service Operations @ (January 2019 - November 2024)
- Global Head of Contact Centre Transformation @ (October 2015 - January 2019)
- Director, Customer Complaints and Insight @ (April 2014 - July 2015)
- Director, Product Development Transformation @ (January 2012 - March 2014)
- Director, Ethernet Customer Experience @ (January 2010 - January 2012)
- Programme Director, Customer Experience @ (June 2008 - December 2009)
- Head of Customer Experience @ (April 2007 - May 2008)
- Strategy Specialist @ (March 2006 - March 2007)
- Senior Consultant @ (January 2004 - December 2004)
- Consultant @ (October 2001 - December 2003)
- Business Analyst @ (September 2000 - October 2001)
Puneet Gupta Education
- INSEAD
MBA
2005-2005 - Indian Institute of Technology, Delhi
B.Tech (Engineering)
1996-2000
Puneet Gupta Skills
- Process Improvement
- Telecommunications
- Strategy
- Management
- Team Leadership
- Cross-functional Team Leadership
- Service Delivery
- Stakeholder Management
- Business Transformation
- Leadership
- Business Process Improvement
- Management Consulting
- Program Management
- Outsourcing
- Customer Satisfaction
- Customer Experience
- Project Portfolio Management
- E-commerce
- Project Management
- Change Management
- Broadband
- Product Development
- E Commerce
- Cross Functional Team Leadership
Puneet Gupta Summary
- Puneet Gupta, based in Bengaluru, KA, IN, is currently a Senior Vice President - Member Operations (UK and Europe) at Tide. Puneet Gupta brings experience from previous roles at HSBC and BT. Puneet Gupta holds a 2005 - 2005 MBA @ INSEAD. With a robust skill set that includes Process Improvement, Telecommunications, Strategy, Management, Team Leadership and more. Puneet Gupta has 1 emails and 1 mobile phone numbers on RocketReach.
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