Procat A.S. Technology Stack

AngularJS is a JavaScript-based open-source front-end web application framework mainly maintained by Google and by a community of individuals and corporations to address many of the challenges encountered in developing single-page applications.

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.

Interactive Intelligence is a global leader of cloud services for customer engagement, communications and collaboration designed to help businesses worldwide improve service, increase productivity and reduce costs.

Interactive Intelligence Interaction Dialer adds predictive dialing and campaign management features to Customer Interaction Center (CIC).

Nuance is a provider of speech, imaging and customer interaction solutions for businesses and consumers around the world.

Verint Workforce Optimization helps contact centers and customer care teams to monitor, evaluate & improve their performance, skills & customer service.

Genesys Workforce Management (WFM) provides a sophisticated package of contact-center management tools, enabling contact center managers to better manage their workforce. It is designed for the true multi-media, multi-site environment, providing optimal schedules for multi-skilled agents who may handle customer interactions of different media types.

Microsoft Exchange Online is a hosted email for business.

Outlook is a product that provides its users with an email service, calendar, and the ability to save and synchronize contacts.

Nuance Recognizer is the best-of-breed speech recognition software that dramatically increases the efficiency of self-service solutions.

NUnit is a unit-testing framework for all .Net languages.

Red Hat is the leading provider of enterprise open source solutions, including high-performing Linux, cloud, container, and Kubernetes technologies.

SAP CRM application is an integrated CRM that targets midsize and large organizations in all industries.