We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central [federal] government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.
As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
We have a network of global facilities. Our main hub sites include:
- United Kingdom
- Australia & New Zealand
- Asia
- United States
- Canada
Encompass enables fast, accurate identity validation and verification of corporate clients, and a gold standard approach to KYC. Our award-winning EC360 Corporate Digital Identity (CDI) platform and innovative solutions incorporate real-time data and documents from authoritative global public data sources and private client information, to create and maintain digital risk profiles.
Utilizing the expertise of a global transformation team of KYC and banking industry experts, as well as strategic data, technology and consulting partnerships, enables seamless integration of Encompass into existing workflows and systems. With Encompass, the world’s leading banks improve client experience and increase business opportunities through consistent regulatory compliance and risk mitigation.
Infomedia is a global provider of DaaS and SaaS solutions for the automotive industry, supporting OEMs, NSCs, dealerships and third-party partners across the vehicle and customer lifecycle. Its aftersales solutions are used by more than 250,000 industry professionals, across 50 OEM brands and 186 countries, to improve efficiency, customer experience and revenue growth.
With more than 30 years of innovation in automotive retail technology, Infomedia has pioneered many capabilities that are now standard across OEM dealer networks worldwide.
Infomedia’s portfolio spans parts, service, ecommerce, AI and data-driven customer experience solutions. Its parts platform, Microcat EPC, enables accurate OEM parts identification and ordering. Its service platform - including Superservice Menus, Superservice Triage and Superservice Connect - support digital service journeys through online booking, VIN-specific vehicle inspections and transparent repair quoting.
Its customer experience and data insights platform, Infodrive, combines clean, connected data with advanced analytics and predictive modelling to power predictive aftersales marketing, performance analytics and dealer optimisation programs for global automakers.
In 2021, Infomedia acquired SimplePart, a leading B2B and B2C aftersales e-commerce platform for parts and accessories.
Infomedia’s AI solutions, developed through its 50% acquisition of Intellegam in 2025, deliver OEM data-driven AI assistants for Repair, Knowledge, Voice and Web use cases, supporting teams across service, parts, contact centres and retail operations. Also in 2025, Infomedia was acquired by TPG Capital (S) Pte, supporting its next phase of global growth.
Infomedia is headquartered in Sydney, with offices in Melbourne, Cambridge (UK), Atlanta (US) and Munich, home of Intellegam’s AI operations.