2014 -
2017 Senior Manager Call Center Operations @
2013 -
2014 Operations Manager @
2005 -
2013 Manager, Operations @
Prateek Bapat Education
Jaipur
Bachelor of Engineering (BE) (ECE)
2001
-
2004
Jodhpur 1981
-
1999
Prateek Bapat Skills
Process Consulting
Capacity Planning
Service Delivery Management
BPO
PowerPoint
Screening
Shared Services
Soft Skills
User Experience
Remote Infrastructure Management
Escalation
Incident Management
Business Process Re Engineering
Process Excellence
Resource Management
Vendor Management
Team Management
Process Improvement
Workforce Management
Offshoring
Operations Management
Contact Centers
Global Delivery
Microsoft Excel
Training
Recruitments
Sla
BFSI
Outsourcing Management
Call Center Development
Inbound Marketing
Project Management
Outsourcing
MIS
Process Management
Transition Management
Service Delivery
Call Centers
CRM
COPC
Prateek Bapat Summary
Prateek Bapat, based in Maharashtra, India, is currently a Vice President B2C Services at Rentokil PCI. Prateek Bapat brings experience from previous roles at HiCare Services Pvt.Ltd., Hicare Services Pvt.Ltd. and Seclore. Prateek Bapat holds a 2001 - 2004 Bachelor of Engineering (BE) in ECE @ Jaipur. With a robust skill set that includes Process Consulting, Capacity Planning, Service Delivery Management, BPO, PowerPoint and more. Prateek Bapat has 3 emails on RocketReach.
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