Prashant Nair Email & Phone Number
Senior Director @ ccc by stc
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Prashant Nair Location
- Riyadh, SA
Prashant Nair Work
- 2020 -now Senior Director @
- 2018 -2020 Deputy General Manager (Contact Center Operations) @
- 2017 -2018 Deputy General Manager - Head Contact Center (Digital Banking) @
- 2015 -2017 Manager - Customer Service Delivery @
- 2012 -2015 DGM- Platinum Contact Center Operations head @
- 2011 -2012 Head – Strategy, Governance and Compliance @
- 2010 -2011 Senior Manager – Field and Backend Operations @
- 2008 -2010 Manager- Outbound Collections and Retentions @
- 2007 -2008 Manager- Banking Operations @
- 2006 -2007 Assistant Manager- Banking operations @
- 2004 -2006 Senior Executive @
- 2002 -2004 Sales and Design Consultant @ Auto Striping India Pvt Ltd
Prashant Nair Education
- Sri Aurobindo College
Bachelor of Commerce (B.Com.) (Finance and Financial Management Services)
1999-2002 - APTECH Computer Education
Post Graduate Diploma in Software Engineering (Graphic design and animation)
2000-2002 - St. Pauls School
High School (Commerce)
1984-1999
Prashant Nair Skills
- Customer Service
- Building high performance team
- Transition Management
- Service Delivery
- Operating Budgets
- Workforce Management
- Partner Management
- BPO
- Analytics
- PowerPoint
- Team Management
- Vendor Management
- Management
- Strategy
- Call Centers
- Business Development
- CRM
- Telecommunications
- Performance Management
- MIS
- Leadership
- Customer Experience
- Customer Relationship Management Crm
- Team Building
- Banking
- Employee Engagement
- Sales
- Customer Retention
- Data Analysis
- Sales Operations
- Customer Satisfaction
- Business Analysis
- Negotiation
- Team Leadership
- Strategic Planning
- Microsoft Office
- Microsoft Word
- Operations Management
- Contact Centers
- Business Process Outsourcing Bpo
- Program Management
- Microsoft Excel
- Credit
- Change Management
- Training
- Management Information Systems Mis
- Product Management
- Building High
- Project Planning
- Social Media Marketing
- Business Strategy
- Project Management
- Research
- Outsourcing
- Conflict Resolution
- Management Information Systems
- Business Process Outsourcing
Prashant Nair Summary
- Prashant Nair, based in Riyadh, SA, is currently a Senior Director at upsource by solutions. Prashant Nair brings experience from previous roles at Magicbricks, Airtel Payments Bank, Etisalat and Bharti Airtel. Prashant Nair holds a 1999 - 2002 Bachelor of Commerce (B.Com.) in Finance and Financial Management Services @ Sri Aurobindo College. With a robust skill set that includes Customer Service, Building high performance team, Transition Management, Service Delivery, Operating Budgets and more. Prashant Nair has 3 emails and 2 mobile phone numbers on RocketReach.
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