Prasanth Mohan Email & Phone Number
Lead, Customer Success (North America) | Employee Experience @ QuestionPro
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Prasanth Mohan Location
- Chennai, TN, IN
Prasanth Mohan Work
- Lead, Customer Success (North America) | Employee Experience @ (April 2024 - Present)
- Senior Customer Sucess Manager (North America) | Workforce @ (April 2021 - March 2024)
- Volunteer, Speaker and Mentor @ (January 2012 - Present)
- Member, MGA Awards and Recognition Committee (MGA ARC) @ (January 2020 - December 2020)
- Mentor, IEEE VoLT - Volunteer Leadership Training Program (MGA TC) @ (January 2020 - December 2020)
- Chair, IEEE Student Awards and Recognition Committee (MGA SAC) @ (January 2019 - December 2020)
- Contest Chair, IEEEmadC - Mobile Application Development Contest (IEEE CS) @ (January 2019 - December 2020)
- Program Chair, IEEEXtreme Programming Competition (MGA SAC) @ (January 2017 - December 2018)
- CS Representative, MGA Young Professionals Committee (MGA YP) @ (January 2016 - December 2018)
- Member, WIE Website Development SubCommittee (MGA WIE) @ (January 2016 - December 2016)
- Member, IEEE WIE International Leadership Conference (WIE-ILC) @ (January 2014 - December 2015)
- Head Of Customer Operations @ (May 2018 - November 2020)
- Customer Operations Manager @ (November 2016 - April 2018)
- Customer Operations Associate @ (November 2015 - October 2016)
- Program Lead @ (October 2014 - September 2015)
- Program Associate @ (May 2014 - September 2014)
- Project Intern @ (February 2014 - May 2014)
Prasanth Mohan Education
- Anna University Chennai
Bachelor's degree (Computer Science and Engineering)
2010-2014
Prasanth Mohan Skills
- Research
- Student Representation
- Student Engagement
- Leadership
- Customer Experience
- Team Building
- Diversity and Inclusion
- Social Media
- Public Speaking
- Arduino
- Google Suite
- Customer Retention
- International Relations
- Negotiation
- Vendor Management
- Mentoring
- Customer Relationship Management
- Engineering
- Fundraising
- Microsoft Office
- Operations Management
- Embedded Systems
- Sales and Marketing
- Program Management
- Customer Management
- Event Management
- Customer Service
- Customer Escalation Management
- Canva
- Customer Engagement
- Teamwork
- Customer Acquisition
- Zoho Desk
- Project Management
- Public Relations
- Management
- Zoho CRM
- Recruiting
- Evaluation Strategies
- Customer Communication
- Customer Success
- Customer Satisfaction
- Communication
- Customer Service Management
- Team Management
- Customer Onboarding
- Customer Journey Mapping
- Interpersonal Skills
- Business Management
- Client Rapport
- Support Management
- Value Realization
Prasanth Mohan Summary
- Prasanth Mohan, based in Chennai, TN, IN, is currently a Lead, Customer Success (North America) | Employee Experience at QuestionPro. Prasanth Mohan brings experience from previous roles at QuestionPro and IEEE. Prasanth Mohan holds a 2010 - 2014 Bachelor's degree in Computer Science and Engineering @ Anna University Chennai. With a robust skill set that includes Research, Student Representation, Student Engagement, Leadership, Customer Experience and more. Prasanth Mohan has 3 emails and 2 mobile phone numbers on RocketReach.
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