Powertime Competitors

Company profile Eskom Holdings generates, transports and distributes approximately 95% of South Africa’s electricity – making up 60% of the total electricity consumed on the African continent. Eskom is the world’s eleventh-largest power utility in terms of generating capacity, ranks ninth in terms of sales, and boasts the world's largest dry-cooling power station. Eskom Holdings’ Enterprises Division designs, builds and refurbishes Eskom’s assets, and acts as a catalyst for project development for the group. Eskom Enterprises’ main focus is to support Eskom Holdings and be the custodian of non-regulated businesses and offer strategic and commercial lifecycle services to the line divisions.

o All customers are correctly and timely billed. o Adjustments correctly calculated and meter readings correctly captured. o Investigate all unbilled accounts. o Ensure the correctness of the tariffs. o All miscellaneous charges are raised. o Change customer meters on the system. o All billing journals are correctly captured o Creation of IMs o Team Work o Obtaining information from internal or external stakeholder’s in-order to do the necessary changes on customer’s account. o Adhering to business rules (RASI) and by laws o Finalisation of customers’ accounts. o Finalization of water meters o Timely resolution of customer queries as per NRS047: - Telephonic queries - Pega queries - Faxed queries - Walk – in – customer queries - Letter queries - E-mail queries o Seeing walk-in customers. o Team work o Submission of Reports: - Faulty meters - Change meters - Meter inspections - Wrong readings - Number of implausible and outsorts - Number of unbilled accounts - Account queries, reversals and estimated accounts both system and manual. - Number of check readings. - Number of memos, adjustments and accounts easy billed. • Investigation and finalization of refunds.

Founded in 2009, Energy Partners (part of the PSG group of companies) is committed to building a more sustainable world by delivering a comprehensive suite of energy solutions for our commercial and industrial clients. Our vertically integrated offering includes 100% capital investment, engineering, procurement, construction, maintenance and management of energy assets. To date, we have built a portfolio of more than 60 different assets, investing R1.5 billion in off-balance sheet energy systems, and establishing 20-year partnerships that have yielded tangible results and business impact for our clients. Through Energy Partners’ divisions – Power, Refrigeration, Steam, Sustainability and Asset Management – we are shaping a future where energy is harnessed, managed, and optimised with unparalleled expertise.