Company profile
Eskom Holdings generates, transports and distributes approximately 95% of South Africa’s electricity – making up 60% of the total electricity consumed on the African continent. Eskom is the world’s eleventh-largest power utility in terms of generating capacity, ranks ninth in terms of sales, and boasts the world's largest dry-cooling power station.
Eskom Holdings’ Enterprises Division designs, builds and refurbishes Eskom’s assets, and acts as a catalyst for project development for the group. Eskom Enterprises’ main focus is to support Eskom Holdings and be the custodian of non-regulated businesses and offer strategic and commercial lifecycle services to the line divisions.
o All customers are correctly and timely billed.
o Adjustments correctly calculated and meter readings correctly captured.
o Investigate all unbilled accounts.
o Ensure the correctness of the tariffs.
o All miscellaneous charges are raised.
o Change customer meters on the system.
o All billing journals are correctly captured
o Creation of IMs
o Team Work
o Obtaining information from internal or external stakeholder’s in-order to do the necessary changes on customer’s account.
o Adhering to business rules (RASI) and by laws
o Finalisation of customers’ accounts.
o Finalization of water meters
o Timely resolution of customer queries as per NRS047:
- Telephonic queries
- Pega queries
- Faxed queries
- Walk – in – customer queries
- Letter queries
- E-mail queries
o Seeing walk-in customers.
o Team work
o Submission of Reports:
- Faulty meters
- Change meters
- Meter inspections
- Wrong readings
- Number of implausible and outsorts
- Number of unbilled accounts
- Account queries, reversals and estimated accounts both system and manual.
- Number of check readings.
- Number of memos, adjustments and accounts easy billed.
• Investigation and finalization of refunds.
Founded in 2011, our young company has evolved into a dynamic team passionate about providing simple, sustainable savings to our customers.
Starting as one of the only companies in South Africa specialising in solar finance through Power Purchase Agreements (PPAs), our product offering has grown exponentially.
As market leaders, we specialise in bringing together our financial and technical expertise to provide the best energy solutions for our customers. Ten years later, our diversified offering provides a holistic approach to solar solutions created to meet our customers' long-term sustainable needs.
Our integrated solutions are designed to reduce electricity costs, provide energy security and improve your carbon footprint to enable a sustainable future for your business. Our solution begins with solar energy as the core foundation. It can be fully integrated with green gas, gas to power and battery storage alternatives with Wheeling and Electricity Trading options. Each solution is customised to empower your business to go green without capital investment, reaching your financial and sustainability goals.
COMPANY CULTURE
SolarAfrica is a progressive company that values culture and skill as equally important attributes.
OUR CORE VALUES
• We are passionate and proud of what we do
• We communicate candidly, especially when it is difficult
• We take initiative, share our mistakes and grow together
• We are dependable and take accountability
• No one person is bigger than the solution
#solarafrica #powerpurchaseagreement #solar
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