Pooja Sachan Email
Head of Customer Success @ Neuron (formerly Prospect)
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Pooja Sachan Location
- India
Pooja Sachan Work
- 2025 -now Head of Customer Success @
- 2025 -2025 Senior Customer Success Generalist @
- 2024 -now Customer Success Advisor @ Early stage startups
- 2023 -2026 Host @
- 2023 -2025 Customer Success Lead @
- 2023 -2023 Lead - Customer Success @
- 2022 -2022 Senior Customer Success Manager @
- 2021 -2021 Enterprise Customer Success Manager (Americas EST) @
- 2020 -2021 Conversion Rate Optimization Product Manager @
- 2019 -2020 Enterprise Customer Success Manager for Agencies @
- 2018 -2018 Sales And Marketing Specialist @
- 2017 -2018 Senior Investigations Specialist @
- 2016 -2017 FBA Investigations Specialist @
- 2014 -2016 Pricing Quality Analyst @
- 2013 -2014 Technical Account Management Associate @
Pooja Sachan Education
- Narsee Monjee Institute of Management Studies
Master of Business Administration (MBA) (Marketing & Operations)
2016-2018 - SRM IST Chennai
Bachelors in Technology (Instrumentation & Control Engineering)
2009-2013
Pooja Sachan Skills
- Escalations Management
- Cross-Selling
- Strategic Accounts
- Renewals
- Microsoft Dynamics
- Workday
- Customer Success
- Totango
- Business-to-Business (B2B)
- Software as a Service (SaaS)
- Customer Lifecycle Management
- Value Realization
- ROI Strategies
- Customer Engagement
- executive stakeholder management
- Team Development
- Contract Negotiation
- Customer Retention
- Management
- Leadership
- Fulfillment by Amazon
- Pricing
- Analysis
- Process Improvement
- Training
- Project Management
- Sales
- Strategic Planning
- Customer Satisfaction
- Inventory Management
- Supply Chain Management
- Account Management
- KYC
- Analytics
- Retail
- Data Analysis
- SQL
- VBA
- Macro
- Engineering
- Operations Management
- People Skills
- Team Management
- Salesforce.com
- Negotiation
- Direct Sales
- Sales & Marketing
- Emotional Intelligence
- Interpersonal Communication
Pooja Sachan Summary
- Pooja Sachan, based in India, is currently a Head of Customer Success at Neuron (formerly Prospect). Pooja Sachan brings experience from previous roles at Prospect (tryprospect.com), Early stage startups, Airbnb and Growfin.ai. Pooja Sachan holds a 2016 - 2018 Master of Business Administration (MBA) in Marketing & Operations @ Narsee Monjee Institute of Management Studies. With a robust skill set that includes Escalations Management, Cross-Selling, Strategic Accounts, Renewals, Microsoft Dynamics and more. Pooja Sachan has 2 emails on RocketReach.
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