Ponvia Technology Technology Stack

1&1 Email is a powerful email hosting and security solution for businesses.

Linux is a family of open source Unix-like operating systems based on the Linux kernel.

Aspect Software is a leading provider of integrated omni-channel customer engagement, contact center, and workforce optimization software for midsize businesses and enterprises.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.

Font Awesome makes it easy to add vector icons and social logos to their website.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

Oracle Database is an object-relational database management system.

Genesys Workforce Management (WFM) provides a sophisticated package of contact-center management tools, enabling contact center managers to better manage their workforce. It is designed for the true multi-media, multi-site environment, providing optimal schedules for multi-skilled agents who may handle customer interactions of different media types.

NICE Workforce Management is a cloud-based management suite designed to meet the needs of businesses of all sizes, across all industries.

IONOS 1&1 DNS is a Domain Name System (DNS) solution by Ionos, that provides customers with cloud infrastructure and hosting services.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

Oracle Consulting offers services and methodologies designed to address technology needs ranging from strategic planning to enterprise system optimization.

Oracle Procurement enables complete control and oversight for services spending through managing procurement step-by-step.

Siebel CRM helps in automating the sales and customer service operations of large corporations.

Twitter is a microblogging and social networking service on which users post and interact with messages known as "tweets".

Userlike Live Chat provides website and messenger support with the help of CRM Software, Live Help Software, Software Integrations, Live Chat Software, Online Support Software, and eCommerce Chat.