We build frontier dialog AI for the world’s top enterprises. They trust our Agentic Dialog platform and proprietary models to build, run, govern, and improve dialog agents at scale. Proven on more than a billion conversations, our agents are built for complexity, open at every layer, and sovereign by design. We serve hundreds of enterprises across 75 languages and 25 countries, including Metro Bank, Marriott, PG&E, and UniCredit.
| Website | https://poly.ai |
| Revenue | $29.4 million |
| Employees | 362 (263 on RocketReach) |
| Founded | 2017 |
| Address | 4 W 4th Ave, San Francisco, California 94402, US |
| Industry | Artificial Intelligence, Machine Learning, Data and Analytics, Conversational AI, Science and Engineering, Voice experiences, Software, Call Center, Administrative Services, Customer Service, Enterprise Software |
| Keywords | Conversational Ai, Natural Language Processing, Customer Service Automation, Ai Powered Customer Service, Conversational Ai Solutions, Voice Ai, Conversational Interface, Conversational Ai Platform, Ai Customer Support, Contact Center Automation, Nlp, Virtual Assistant, Enterprise Chatbot, Dialogue Management, Nlp Solutions, Speech Recognition, Machine Learning, Automatic Speech Recognition, Text To Speech |
| Competitors | Google, Amazon, Microsoft, IBM, Nuance Communications, Rasa, Zendesk Sell, LivePerson, Verint +43 more (view full list) |
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The PolyAI annual revenue was $29.4 million in 2026.
Nikola Mrkšić is the Co-founder and CEO of PolyAI.
263 people are employed at PolyAI.
PolyAI is based in San Francisco, California.