The leading provider of enterprise AI agents for customer service. PolyAI resolves millions of customer service inquiries on behalf of the world's most trusted brands, providing engaging and lifelike experiences that feel like talking to a real person.
| Website | https://poly.ai |
| Revenue | $29.4 million |
| Employees | 357 (263 on RocketReach) |
| Founded | 2017 |
| Address | 4 W 4th Ave, San Francisco, California 94402, US |
| Industry | Machine Learning, Software Development, Artificial Intelligence, Data and Analytics, Conversational AI, Science and Engineering, Voice experiences, Software, Call Center, Administrative Services, Customer Service, Enterprise Software |
| Keywords | Conversational Ai, Natural Language Processing, Customer Service Automation, Ai Powered Customer Service, Conversational Ai Solutions, Voice Ai, Conversational Interface, Conversational Ai Platform, Ai Customer Support, Contact Center Automation, Nlp, Virtual Assistant, Enterprise Chatbot, Dialogue Management, Nlp Solutions, Speech Recognition, Machine Learning, Automatic Speech Recognition, Text To Speech |
| Competitors | Microsoft, IBM, Amazon, Google, Nuance Communications, LivePerson, Verint, Rasa, Zendesk Sell +43 more (view full list) |
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The PolyAI annual revenue was $29.4 million in 2026.
Nikola Mrkšić is the Co-founder and CEO of PolyAI.
263 people are employed at PolyAI.
PolyAI is based in San Francisco, California.