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Pivotal Connection (www.pivotalconnection.com), is a customer contact sales/service brokerage and consultation firm serving a large range of vertical markets including Cable/Satellite TV, Entertainment, Gaming, Real Estate, Insurance, Political Campaigns, Non-Profit, Consumer Products and Consumer Retail in both Business to Business and Business to Consumer applications. Key areas of consulting and outsourcing expertise include: • Inbound Call Center planning, development and launch • Outbound Sales Center planning, development and launch • Provide outsourcing options for B2B and B2C inbound/outbound call center support • Quality Assurance planning and implementation • Interactive Voice response (IVR) planning and implementation • Planning and implementation of Call Center Key Performance Indicators (KPI) and Service Level Agreements (SLA). • Inbound/Outbound Call Center “Check Ups” and “Tune Ups” • Broadcast Messaging and E-Mail Marketing

Pivotal Connection Questions

The Pivotal Connection annual revenue was $200000 in 2026.

1 people are employed at Pivotal Connection.

Pivotal Connection is based in San Diego, California.

The NAICS codes for Pivotal Connection are [561, 56].

The SIC codes for Pivotal Connection are [738, 73].

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