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Frank Engle Location
San Diego, CA, US
Frank Engle Work
Call Center and Marketing and Sales and Business Management Consultant @ (December 1999 - Present)
Customer Service Manager @ South Bay Expressway (January 2010 - August 2010)
Senior Call Center Consultant - Inbound and Outbound @ (September 2009 - January 2010)
Resource Desk Manager @ (January 2007 - April 2009)
Vice President Sales and Project Management @ Intek Information (June 1997 - December 1999)
Senior Customer Sales and Service Manager @ (January 1994 - January 1997)
National Marketing Manager @ Falcon Communications, Inc. (May 1992 - June 1994)
National Call Center Manager @ Denmat Corporation (January 1992 - May 1992)
Interim General Manager and Business and Marketing Manager and Division Telemarketing Manager @ Paragon Cable (August 1987 - December 1991)
Telemarketing Rep, PPV Supervisor, Telecommunications Support Supervisor, Telemarketing Manager @ (April 1985 - July 1987)
Frank Engle Education
Michigan State University
Muskegon Catholic Central
Marquette University
Frank Engle Skills
Account Management
Analysis
Analytics
B2B
B2C
BPO
Budgeting
Business Development
Business Project Management
Business Reviews
Business Strategy
Call Center
Call Centers
Change Management
Client Services
Coaching
Consultative Selling
Contract Negotiation
Contract Negotiations
Cross-functional Team Leadership
Customer Acquisition
Customer Experience
Customer Satisfaction
Customer Service
Direct Marketing
Employee Relations
Enterprise Software
Inbound
Key Performance Indicators
Lead Generation
Management Consulting
Marketing
National Promotions
Negotiation
New Business Development
Operations Management
Outbound
Outsourcing
P&L Management
Performance Management
Planning
Problem Solving
Process Improvement
Project Management
Recruiting
Sales
Sales Acumen
Sales Management
Sales Support
Service Level Management
Service-Level Agreements (SLA)
Start-ups
Strategic Marketing Management
Strategic Planning
Strategy Development
Team Building
Team Leadership
Telecommunications
Telemarketing
Vendor Management
Vendor Relations
Customer Relations
Customer Loyalty
Mentoring
Financial Advisory
Consulting
Seats
Mortgage Banking
Serving
ACD
Business Administration
Temporary Placement
Cross Functional Team Leadership
Assessment
Direct Mail
Management
Design
Calls
Consumer Products
Corporate Actions
Identifies
National Marketing
CRM
Steering
Consumer Marketing
Routing
Personal Development
Non Fiction
Results Oriented
Telecommunication Services
Business Services
Elementary Education
Strategy
Direct Sales
Meets Deadlines
Nonprofits
Training
Policy
Sla
Talented
Fiction
Commercial Real Estate
Hardware
Performing Arts
Milwaukee
Foremost
Cable Television
Cross Functional Team
Paragon
Retail
Applications
Web Design
High Tech
Falcon
Quality Assurance
Author
Electricians
Social Networking
Gaming
Entertainment
Technical Support
Project Planning
Project
Contractual Agreements
House
Pivotal
Dbs
Utility
Responsibility
Council
Cables
Start Ups
Affiliates
Software
San Diego
Oracle
IVR
Program Management
Teleservice
Rate
Agents
Cash
Network Communications
Budgets
Political Campaigns
Consumer
Frank Engle Summary
Frank Engle, based in San Diego, CA, US, is currently a Call Center and Marketing and Sales and Business Management Consultant at Pivotal Connection. Frank Engle brings experience from previous roles at South Bay Expressway, Galleher Inc, McBride Electric and Intek Information. Frank Engle holds a Michigan State University. With a robust skill set that includes Account Management, Analysis, Analytics, B2B, B2C and more. Frank Engle has 3 emails and 4 mobile phone numbers on RocketReach.
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