Phillip Leach Email & Phone Number

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2026 -now ICT Customer Operations Manager @
2026 -2026 Executive Manager IT Service Management @
2025 -2026 Service Management and Integration Lead @
2024 -2025 Service Delivery Lead @
2022 -2023 Head of Customer Success @
2022 -2022 Information Technology Service Delivery Manager @
2018 -2021 Incident and Problem Manager (additional responsibilities as SDM and PM) @
2018 -2018 Service Delivery Problem Manager and Major Incident Manager @
2016 -2018 Service Desk Team Lead @
2009 -2016 IT Level 2 Desktop Support @
2009 -2009 Operations Manager @ Cleaning Specialists Randburg
2008 -2009 2nd Line Support Engineer @
2008 -2008 IT Technical Support Level 1 @
2007 -2007 Production Foreman @ Golfcom media

Lumify NZ
Agile Service Manager (IT Service Management)
2023-2023
Lumify NZ
ITIL v.4 Foundation (IT Service Management)
2023-2023
Southern Institute of Technology
Diploma of Education (Diploma in Project Management)
2019-2021
Internal New Zealand Post Agile Coaching Team
ICAgile Certified Professional (Agile Practices)
2019-2019
Pink Elephant - South Africa
ITIL Service Operation (IT Operations Management)
2016-2016
io4pm.org
International Organization For Project Management's - Service Management (Service Management)
2016-2016
CareerAcademy.com
Communication Essentials
2016-2016
CareerAcademy.com
Critical Thinking
2016-2016
Foster-Melliar (Midrand)
ITIL Foundation (IT)
2014-2014
PMIdeas
Prince2 (Project Management)
2013-2013
Myskills.co.za
Project Management Certificate (Project Management)
2012-2012
NextGen
Windows 7 Desktop Support Course (IT Support)
2012-2012
CTI Randburg
Computing Basics (End User Computing, A+, N+, Information Technology)
2007-2007
Hoërskool Bastion
Grade 12
1999-2001

Phillip Leach, based in Australia, is currently a ICT Customer Operations Manager at CyberCX. Phillip Leach brings experience from previous roles at Queensland Ambulance Service, Next Generation Critical Communications Lead Entity and ECL Group Ltd. Phillip Leach holds a 2023 - 2023 Agile Service Manager in IT Service Management @ Lumify NZ. With a robust skill set that includes Long Term Customer Relationships, Active Directory, Service Desk, ITIL, Software Installation and more. Phillip Leach has 2 emails and 1 mobile phone numbers on RocketReach.