Phillip Cooper Email & Phone Number

Customer Success @ Whoosh, Inc.

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Phillip Cooper Location

Oakley, CA, US

Phillip Cooper Work

Customer Success @ (November 2021 - Present)
Co-Founder @ (August 2021 - Present)
Success and Support Team Leader @ (May 2021 - November 2021)
Customer Technical Support Manager @ (December 2020 - May 2021)
CX Lead @ (December 2018 - December 2020)
Director Of Support @ (July 2017 - November 2018)
Dean Of Students @ (August 2016 - May 2017)
Special Projects Coordinator @ (October 2014 - July 2016)
Vice President and Interim Office Manager @ Cooper Family Enterprises (January 2011 - September 2013)
Server @ Trump SoHo New York (October 2010 - January 2011)
Sales and Marketing Intern @ (June 2009 - August 2009)
National Secretary @ NSMH (January 2008 - January 2009)
Operations and Sales Intern @ (June 2008 - August 2008)
Operations Intern and Assistant Food and Beverage GM @ (June 2007 - August 2007)
Banquet Server @ The Statler Hotel (September 2006 - May 2007)

Phillip Cooper Education

Cornell University
Bachelor of Science (BS) (Hospitality Administration/Management)
2006-2010
The Lawrenceville School 2002-2006

Phillip Cooper Skills

Customer Onboarding
Post-Sales
Customer Journeys
Vendor Relations
Problem Solving
Active Listening
Business Relationship Management
Relationship Building
Analytical Skills
Creative Problem Solving
Client Services
Performance Metrics
Customer Service Operations
Presentation Skills
New Product Rollout
Training Delivery
Vendor Management
Strategic Thinking
Customer Satisfaction (CSAT)
Client Relations
Startups
Customer Retention
Relationship Development
Early-Stage Startups
Cross-functional Team Leadership
Customer Relationship Management (CRM)
Team Leadership
Customer Support
Customer Experience
Team Management
Key Performance Indicators
Business-to-Business (B2B)
C-Level
Managing Managers
Customer Satisfaction
Onboarding
Account Management
Communication
Microsoft Office
Customer Service
Selling
Accounting
Sales
Marketing Strategy
Acquisitions
Community Outreach
Hotels
Marketing
Hospitality Industry
Event Management
Luxury
Consulting
Screening
Winter
Prospects
Payments
Training and Development
Beverage
Students
Producers
Market Research
Outlets
Mentoring
Finance
Job Posting
Minorities
PBX
Entrepreneurship
Construction
Sales and Marketing
Point of Sale
Procurement
Management
Financial Statements
Science
Brand Management
Resume
Maintenance And Repair
CRM
Sop
Hiring
PowerPoint
Human Resources
Seasonal
Preferences
Daily Operations
Troubleshooting
Business Services
Cell
ACE
SEO
Balance Sheet
Inventory
Microsoft Excel
Transportation
Training
Point Of Contact
Bookkeeping
Outlines
Wine
Scheduling
Project Management
Documentation
Commercial Real Estate
Payroll
Analysis
Tourism
Letters
Social Media
Promotional
Boutique
Home Repairs
Showcasing
Retail
Management System
STAR
FIX Protocol
Market Planning
Virginia
Logistics
Recruitment Training
Management Accounting
Catering
LEED
Operations
Performance Management
Investors
Swot
New Hires
Store Operation
QuickBooks
Job Aids
Compensation
Wine Tasting
Hotel Administration
Income
Soho
Pricing
Websites
Nomad
Responsibility
Distribution
Software Installation
Forms
Sourcing
New York
Special Events
Materials
Software
Referrals
GFI
Outlook
Preventive Maintenance
Microsoft Word
Organizational Behavior
Cash
Hospitality
Special Projects
Business Strategy
Staff Development
Schools
Databases

Phillip Cooper Summary

Phillip Cooper, based in Oakley, CA, US, is currently a Customer Success at Whoosh, Inc.. Phillip Cooper brings experience from previous roles at Toolbox, Spruce Health, Sail Internet and Common Networks. Phillip Cooper holds a 2006 - 2010 Bachelor of Science (BS) in Hospitality Administration/Management @ Cornell University. With a robust skill set that includes Customer Onboarding, Post-Sales, Customer Journeys, Vendor Relations, Problem Solving and more. Phillip Cooper has 3 emails and 1 mobile phone numbers on RocketReach.