2010 -2014 Senior Technical Analyst Productivity and Quality @
2007 -2010 Technical Analyst Telecommunications @
2003 -2006 Group Leader Customer Services @
2001 -2003 Help Desk Administrator (2nd level) @
2001 -2001 Freelance Contractor @ Self-employed
2000 -2001 Escalation Coordinator @
1999 -2000 Contractor @
1997 -1998 Trainee @
1995 -1996 President @ Artiphys'96
Philippe Maly Education
Ecole polytechnique fédérale de Lausanne 1992-1999
Collège de Sainte-Croix, Fribourg 1987-1992
Philippe Maly Skills
IT Service Management
ITIL
Service Management
Incident Management
IT Management
Outsourcing
Management
Service Desk
Service Delivery
Data Center
IT Operations
Change Management
Project Planning
Customer Service
Problem Solving
Open Minded
Information Technology
ITIL Certified
ITIL v3 Foundations Certified
IT Strategy
Databases
ITIL v3 Expert
Root Cause Analysis
Process Improvement
Infrastructure
IT Outsourcing
Team Leadership
Business Process
Project Portfolio Management
Project Delivery
Team Spirit
Customer Oriented
Continuous Improvement
Leadership
PMO
Coaching
Service Improvement
CMDB
SLA
Vendor Management
Team Management
Governance
International Project Management
Managed Services
Open-minded
People Management
Service Level Management
Problem Management
Servers
Itil V3 Foundations
Quality Assurance
International Project
Telecommunications
Strategic Planning
Project Portfolio
Philippe Maly Summary
Philippe Maly, based in Lausanne, VD, CH, is currently a Director and Partner at COST HOUSE Suisse. Philippe Maly brings experience from previous roles at COST HOUSE Suisse, BOBST and Philip Morris International IT Service Center. Philippe Maly holds a 1992 - 1999 Ecole polytechnique fédérale de Lausanne. With a robust skill set that includes IT Service Management, ITIL, Service Management, Incident Management, IT Management and more. Philippe Maly has 2 emails and 1 mobile phone numbers on RocketReach.
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension.
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API.