2019 -2020 Resource Planning Data Transformation Lead @
2018 -2019 Telephony and Resource Planning Systems Manager @
Philip Marshall Education
University of Portsmouth
(Engineering)
1993-1995
Philip Marshall Skills
Contact Centers
Stakeholder Management
Microsoft Excel
Call Center
Resource Management
Business Objects
Genesys
Workforce Management
Business Analysis
Capacity Planning
Analysis
Business Process Improvement
Business Transformation
Avaya
Call Centers
Project Delivery
Service Delivery
Process Improvement
Performance Management
Coaching
Customer Experience
Outsourcing
PRINCE2
Sla
Team Management
Data Warehousing
Philip Marshall Summary
Philip Marshall, based in Southampton, England, GB, is currently a AWS Architect at Connect. Philip Marshall brings experience from previous roles at Centrica and British Gas. Philip Marshall holds a 1993 - 1995 University of Portsmouth. With a robust skill set that includes Contact Centers, Stakeholder Management, Microsoft Excel, Call Center, Resource Management and more. Philip Marshall has 2 emails on RocketReach.
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