Chief Technology Officer - IT, Security, Risk and Compliance @ (June 2015 - May 2019)
Chief Technology Officer @ (April 2012 - June 2015)
Service Director @ (November 2011 - April 2012)
Capita IT Head of Local Government Support @ (April 2008 - November 2011)
Mendip DC and Swindon BC Operations Manager @ (January 2007 - January 2008)
Mendip DC Operations Manager @ Capita (January 2005 - January 2007)
Project Manager @ (January 2001 - January 2005)
IT Consultant @ Freelance IT Consultant & Service Provider (January 1999 - January 2005)
Undergraduate and Graduate Information Systems Engineer @ (May 1999 - May 2001)
James Timms Education
University of Plymouth
Business Information Management Systems (Bridging Gap Between Business and IT)
1995-1999
Chew Valley School
James Timms Skills
ITIL
Service Delivery
Service Management
IT Service Management
Performance Management
Management
IT Transformation
Bids
IT Operations
IT Strategy
IT Outsourcing
Program Management
Project Delivery
Process Improvement
Infrastructure
Solution Architecture
Incident Management
Sla
Team Leadership
Project Management
Data Center
Business Process
CRM
Leadership
Outsourcing
Virtualization
IT Management
Strategy
Business Planning
Stakeholder Management
Recruiting
Change Management
Strategic Planning
Business Process Improvement
Vendor Management
PRINCE2
Business Analysis
Public Sector
Managed Services
Service Desk
PMO
Disaster Recovery
BPO
Project Portfolio Management
Governance
Call Center
Business Transformation
Team Management
Information Technology
Contact Centers
Training
Public Speaking
Risk Management
Information Security
James Timms Summary
James Timms, based in Bristol, GB, is currently a Managing Director - Major Programmes and Public Sector at Route 101 Ltd.. James Timms brings experience from previous roles at Teleperformance and Zeitgeist Holdings. James Timms holds a 1995 - 1999 Business Information Management Systems in Bridging Gap Between Business and IT @ University of Plymouth. With a robust skill set that includes ITIL, Service Delivery, Service Management, IT Service Management, Performance Management and more. James Timms has 2 emails and 2 mobile phone numbers on RocketReach.
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