Phil Williams Email & Phone Number
CX Consultant @ Premium Plus - Zendesk's Global Partner of the Year
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Phil Williams Location
- Edinburgh, Scotland, GB
Phil Williams Work
- 2026 -now CX Consultant @
- 2025 -now Founder @
- 2025 -now Founder @ Optegris Ltd
- 2025 -2026 Zendesk Specialist @
- 2024 -2025 Head of Customer Experience @
- 2023 -2024 Head of Customer Support and Experience @
- 2019 -2023 Head Of Customer Experience @
- 2020 -2021 Community Moderator @
- 2019 -2019 Customer Success and Support Manager @ Open to opportunities - Seeking new position
- 2018 -2019 Customer Success Manager @
- 2013 -2018 Service Delivery Team Manager @
- 2004 -2013 Founder @ Open Minded Solutions Limited
- 2008 -2011 Owner @ A1 Business Forums
- 2003 -2004 Digital Media Sales Executive @
- 1998 -2003 Senior Sales Executive @
- 1995 -1998 Retail Store Manager @
Phil Williams Education
- Teesside University 1991-1994
- South Downs College of Further Education
OND (Electronic Engineering)
1989-1991 - Tunbridge Wells Grammar School for Boys 1984-1989
Phil Williams Skills
- Team Management
- SEO
- Servers
- Customer Service Management
- Sales
- Domain Registration
- Payment Card Processing
- Social Media
- E Commerce
- Management
- Advertising
- Domain Management
- Cloud Computing
- Online Advertising
- Payment Gateways
- Network Security
- Managed Hosting
- B2b
- ColdFusion
- Account Management
- Vps Servers
- Web Development
- Hosting
- Digital Marketing
- Project Management
- Web Hosting
- Domain Names
- SSL Certificates
- Web Applications
- eCommerce
- Business Analysis
- Team Leadership
- Customer Service
- Data Center
- Networking
- JIRA
- Service Improvement
- Agile Project Management
- Technical Service Delivery
- Customer Retention
- IT Service Management
- ITIL
- Technical Training
- Product Management
- Start Ups
- Secure Sockets Layer
- Senior Stakeholder Management
- Stakeholder Management
- Managed Services
- Relationship Building
- Software as a Service
- Technical Support
- Customer Relationship Management
- Troubleshooting
Phil Williams Summary
- Phil Williams, based in Edinburgh, Scotland, GB, is currently a CX Consultant at Premium Plus - Zendesk's EMEA Partner of the Year. Phil Williams brings experience from previous roles at Configly, Optegris Ltd, Ventrica and Stampede. Phil Williams holds a 1991 - 1994 Teesside University. With a robust skill set that includes Team Management, SEO, Servers, Customer Service Management, Sales and more. Phil Williams has 2 emails on RocketReach.
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