Configly Information

Infrastructure as Code for Zendesk. Every Zendesk admin knows the feeling. You're about to change a trigger, update a business hours schedule, or refactor a macro group, and there's a quiet voice asking: what else does this touch? What will break? How quickly can I roll it back if something goes wrong? Configly answers those questions before you ship the change, not after. What Configly does Snapshot your entire Zendesk configuration. Diff any two snapshots to see exactly what changed. Map dependencies across triggers, automations, macros, views, SLAs, schedules, and more. Run What-If simulations to predict the impact of a change before you apply it. Push changes to live with Apply Changes. Sync config to GitHub as YAML for true version control. Run health checks with AI-powered summaries that surface what actually matters. 77 config items tracked across 8 Zendesk object types, with more on the roadmap. Who it's for Configly is built for mid-market Zendesk admins, agencies, and partners who need the rigour of Enterprise-grade configuration management without the Enterprise price tag. If you've ever wished Zendesk had a sandbox without paying Suite Enterprise rates, or wished you could see a clean diff between last week's config and today's, Configly is that tool. Built by a practitioner, not a vendor Configly is built by a Zendesk specialist with a decade of admin experience, solving the problems that actually hurt in production. No fluff, no enterprise sales theatre. Just the tooling Zendesk admins have been asking for. Try it at https://configly.app Optegris Ltd, trading as Configly. Zendesk Marketplace Partner.