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Phil Leonard Location
Dubai, AE
Phil Leonard Work
2025 -now Service Delivery and Operations Director @
2024 -2025 Director - Tech Operations @
2020 -2024 Senior Service Delivery Manager @
2019 -2020 Head of IT Operations @
2016 -2019 Service Delivery Manager @
2011 -2016 Service Manager, Workplace Solutions @
2004 -2011 Senior Technical Support Specialist @
2001 -2004 IT apprentice @
Phil Leonard Education
St Dominics Sixth Form College
(Business Studies, Computing, Maths & Psychology)
1999-2001
Douay Martyrs RC
(10 GCSE's Grade A-C)
1994-1999
Phil Leonard Skills
Incident Management
Service Desk
ITIL
IT Service Management
Service Delivery
Service Management
Change Management
IT Strategy
Stakeholder Management
IT Management
IT Operations
Program Management
Process Improvement
IT Outsourcing
Project Management
Business Analysis
ITIL Certified
Outsourcing
Business Process Improvement
Management
Disaster Recovery
Project Delivery
Business Process
Data Center
Integration
Strategy
Vendor Management
Troubleshooting
Windows Server
Team Leadership
Managed Services
Account Management
Enterprise Software
System Deployment
Hardware
Technical Support
Business Intelligence
Windows 7
Governance
Information Technology
Leadership
Project Planning
Infrastructure
Microsoft Exchange
Project Portfolio Management
Software Documentation
Asset Management
Software Licensing
Computer Hardware
Phil Leonard Summary
Phil Leonard, based in Dubai, AE, is currently a Service Delivery and Operations Director at Majid Al Futtaim. Phil Leonard brings experience from previous roles at Chalhoub Group, The Restaurant Group plc and River Island. Phil Leonard holds a 1999 - 2001 St Dominics Sixth Form College. With a robust skill set that includes Incident Management, Service Desk, ITIL, IT Service Management, Service Delivery and more. Phil Leonard has 2 emails and 2 mobile phone numbers on RocketReach.
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