Phantom Shopping® Competitors

Growth from Knowledge. For over 89 years, we have earned the trust of our clients around the world by solving critical questions in their decision-making process. We fuel their growth by providing a complete understanding of their consumers’ buying behavior, and the dynamics impacting their markets, brands and media trends. In 2023, GfK combined with NIQ, bringing together two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights - delivered with advanced analytics through state-of-the-art platforms - GfK drives “Growth from Knowledge”.For more information, visitGfK.com.

CUSTOMER EXPERIENCE. OUR PASSION. We are proud to partner with multi-location businesses, providing a wide array of customer experience management solutions, analytics and reporting technology. Our solutions help our clients protect their brand reputation, delight customers and make more money. Solutions include customer experience surveys, mystery shopping, contact center services and social media review data integrated on one technology and analytics platform. Founded in 2005, Market Force has a growing global presence, with offices in the United States, Canada, United Kingdom, France and Spain. It serves over 350 clients that operate multi-location businesses, including major retailers, restaurants, grocery and convenience stores, financial institutions and entertainment.

You’re witnessing an accelerated pace of change. Your customers expect frictionless interactions and experiences, regardless of how, when and where they do business with you. You deserve a partner who offers Customer Experience insights solutions purpose-built for helping you measure, understand and continually improve physical and digital customer interactions. Across every key customer touchpoint and channel. Welcome to BestMark. Working with Fortune 500/100/50 companies and a variety of other businesses in a wide range of industries, we dedicate our team and resources to ensure you feel valued and to support our goal of making personal connections with each and every client. You will find that we thoroughly understand operations, technology and research, and we know what it takes to manage a successful customer-experience program. Follow us here and visit us at www.bestmark.com/ to learn more.