2024 -2026 Programme Manager - TOM Implementation @
2024 -2024 PMO Lead Support @
2022 -2024 Programme Management Office Lead @
2021 -2022 Lead PMO and Systems and Analytics Lead @
2020 -2021 Customer Experience Project Manager @
2020 -2020 Customer Resolutions Manager @
2019 -2020 Customer Resolutions Team Leader @
2017 -2019 Customer Resolutions Team Leader @
2016 -2016 Customer Services Manager @ ALM Distribution LTD
2016 -2016 Field Team Manager @
2015 -2016 Operational Manager (secondment) @
2014 -2015 Contact Center Manager (Secondment) @
2013 -2014 Team Manager @
2013 -2013 Customer Service Advisor @
2011 -2013 Assistant Store Manager @
Peter Uppal Education
Highfields Secondary School
Peter Uppal Skills
Leadership
Customer Experience
Management
Contact Centers
Coaching
Customer Satisfaction
Business Analysis
Stakeholder Management
Team Management
Team Leadership
Call Centers
Training
Change Management
Customer Service
Recruiting
Account Management
Sales
Performance Management
Business Process Improvement
Peter Uppal Summary
Peter Uppal, based in United Kingdom, is currently a Risk and PMO Manager at GTS Rail Operations Limited. Peter Uppal brings experience from previous roles at GTR (Govia Thameslink Railway), Oxford City Council, Rail Delivery Group and UK Health Security Agency. Peter Uppal holds a Highfields Secondary School. With a robust skill set that includes Leadership, Customer Experience, Management, Contact Centers, Coaching and more. Peter Uppal has 1 emails on RocketReach.
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