Peter Stroud Email
Manager, Governance Reputation and Initiative Delivery @ IAG
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Peter Stroud Location
- Sydney, NSW, AU
Peter Stroud Work
- 2024 - now Manager, Governance Reputation and Initiative Delivery @
- 2019 - 2024 Manager, STC Risk, Optimisation and Governance @
- 2022 - 2022 Senior Specialist, Risk Advisory @
- 2014 - 2022 Manager, Claims Experience Design and Improvement @
- 2010 - 2022 Manager Customer Insights @
- 2017 - 2019 Customer and Partner Experience Claims Manager @
- 2014 - 2016 Manager Claims Customer Experience @
- 2013 - 2014 Senior Customer Experience Improvement Advisor @
- 2009 - 2010 Manager Ideas Management @
- 2007 - 2009 Customer Relations Manager @
Peter Stroud Skills
- General Insurance
- Service Delivery
- Requirements Analysis
- Insurance
- Continuous Improvement
- Customer Insight
- Customer Experience
- Voice of the Customer Analysis
- Dispute Resolution
- Project Management
- Project Delivery
- Innovation Management
- Change Management
- Stakeholder Management
- Relationship Management
- Business Transformation
- Business Process Improvement
- Risk Management
- Requirements Gathering
- Strategy
- Call Centers
- CRM
- Vendor Management
- Team Management
- Financial Services
- Business Analysis
- Business Process
- Outsourcing
- Project Portfolio Management
- Governance
- Management
- Project Portfolio
- Voice of the Customer
Peter Stroud Summary
- Peter Stroud, based in Sydney, NSW, AU, is currently a Manager, Governance Reputation and Initiative Delivery at IAG. Peter Stroud brings experience from previous roles at IAG. With a robust skill set that includes General Insurance, Service Delivery, Requirements Analysis, Insurance, Continuous Improvement and more. Peter Stroud has 2 emails on RocketReach.
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