2013 -
2014 Head of Operations, Service Delivery and Improvement (Transitional Role) @
2011 -
2013 Managing Director - Service Delivery @
2009 -
2011 Managing Director - NHS Pensions @
2007 -
2008 Director - EMEA Call Centres @
2006 -
2007 Operations Director UK @
2002 -
2006 Head of Customer Solutions @
2001 -
2002 Head of Customer and Client Relations @
1999 -
2000 Manager - Operations Consolidation @
1998 -
1999 Customer Services and Call Centre Support Manager @
1994 -
1998 Call Centre Manager @
Peter Robinson Education
Samuel Pepys Comprehensive School
Woolwich college of further education
Peter Robinson Skills
Change Management
Operations Management
Business Process Improvement
Outsourcing
Process Improvement
Strategy
Leadership
Program Management
Customer Experience
CRM
Stakeholder Management
Call Center
Management
Business Transformation
Performance Management
Project Planning
Employee Engagement
Financial Services
Service Delivery
Management Consulting
Customer Service
Six Sigma
Team Leadership
Team Management
Call Centers
Lean Thinking
Strategic Planning
Sales
Business Process
Peter Robinson Summary
Peter Robinson, based in United Kingdom, is currently a Retired Director at Retired. Peter Robinson brings experience from previous roles at Benenden Health, NHS Business Services Authority and NHS Business Service Authority. Peter Robinson holds a Samuel Pepys Comprehensive School. With a robust skill set that includes Change Management, Operations Management, Business Process Improvement, Outsourcing, Process Improvement and more. Peter Robinson has 1 emails on RocketReach.
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