National General Manager @ (December 2020 - May 2021)
Global Service Delivery Senior Manager @ (August 2017 - October 2020)
Senior Operations Manager @ (November 2015 - August 2017)
Regional Head of Sales BPO and Commerical Data (FTC Role) @ (March 2015 - October 2015)
Head of Vendor team- Sales and Retention Talk Talk (FTC role) @ (November 2012 - March 2015)
Head of Sales Operations @ Experiences Connect Ltd (November 2010 - October 2012)
Senior Mobilsation Transformation Consultant @ (November 2009 - October 2010)
Commerical Operations Director @ (July 2004 - October 2009)
Commissioned Officer - Captain @ (April 1999 - July 2004)
Operations Manager @ (June 2026 - Present)
Peter McCaughley Education
Queen's University Belfast
Bachelors (Economics, Business)
Peter McCaughley Skills
Sales Management
International Business
Key Account Development
Key Account Management
Team Management
Change Management
Risk Management
Account Management
Sales Operations
Workforce Planning
Workforce Management
Process Improvement
Call Center
Contract Management
Management
Outsourcing
Customer Experience
Contact Centers
Leadership
Recruiting
CRM
Call Centers
Performance Management
Coaching
Sales
Management Development
Project Management
Microsoft Excel
New Business Development
Business Strategy
Business Analysis
Managerial Finance
Sales Presentations
Sales Process Development
Contact Centre Technology
Commercial Insurance
General Insurance
Team Building
Great Motivator
Sales Motivation
Cold Calling
Team Leadership
Service Delivery
Customer Retention
Human Resources
Project Planning
Analysis
Strategic Planning
Marketing
Strategy
Microsoft Office
Program Management
Onshore Operations
Marketing Strategy
Operations Management
Peter McCaughley Summary
Peter McCaughley, based in County Dublin, Ireland, is currently a Operations Manager at Spector IT. Peter McCaughley brings experience from previous roles at TP, DXC Technology and Auxilion. Peter McCaughley holds a Bachelors in Economics, Business @ Queen's University Belfast. With a robust skill set that includes Sales Management, International Business, Key Account Development, Key Account Management, Team Management and more. Peter McCaughley has 1 emails and 5 mobile phone numbers on RocketReach.
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