Peter Massey Location
- United Kingdom
Peter Massey Work
- 2001 - now MD and co-founder @
- 2007 - now Founder and facilitator CCOF @
- 2002 - now Co-founder LimeBridge @
- 2021 - 2022 Associate Lecturer, Ulster University @
- 2019 - 2019 Special Advisor @ Speech AI specialist company
- 2015 - 2017 Special Advisor @ Credo Business Consulting LLP
- 2011 - 2015 Non exec director @
- 1997 - 2000 md and co-founder @ Round
- 1989 - 1997 md and founder @ Aspen Consultancy
- 1987 - 1989 Managing Director, Oscar Faber Information and Communications @ Oscar Faber
- 1980 - 1986 Sales Manager @ Telephone Rentals
- 1977 - 1980 Graduate trainee @
Peter Massey Education
- London Business School
EGP8 (Business/Managerial Economics)
1991 - 1991 - University of Oxford
MA (Physics)
1974 - 1977
Peter Massey Skills
- Leadership
- Customer Experience
- BPO
- Customer Contact
- Consulting
- Business Transformation
- Public Speaking
- Stakeholder Management
- Employee Engagement
- Call Center
- Root Cause Analysis
- Business Networking
- Thought Leadership
- Start Ups
- Self Service
- Business Development
- Judge of Customer Experience
- Strategic Planning
- Strategy
- Organizational Effectiveness
- Management Consulting
- Online and Contact Centre Awards
- Innovation
- Systems Thinking
- Contact Centers
- Entrepreneurship
- Program Management
- Social Networking
- Change Management
- Customer Service
- Business Intelligence
- Project Planning
- Business Process Improvement
- Business Strategy
- Customer Engagement
- Operational Excellence
- Organizational Design
- Knowledge Management
- Non Executive Director
- Outsourcing
- Analytics
- Marketing Strategy
- Conference Chair
- Key Performance Indicators
- Call Centers
- Performance Improvement
- CRM
- Workshop Facilitation
- Project Delivery
- Performance Management
- Culture Change
Peter Massey Summary
- Peter Massey, based in United Kingdom, is currently a MD and co-founder at Budd UK Ltd. Peter Massey brings experience from previous roles at Budd, Ulster University and Speech AI specialist company . Peter Massey holds a 1991 - 1991 EGP8 in Business/Managerial Economics @ London Business School. With a robust skill set that includes Leadership, Customer Experience, BPO, Customer Contact, Consulting and more. Peter Massey has 1 emails on RocketReach.
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