Peter Doczi Email
People and Communications Director @ 1st Formations
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Peter Doczi Location
- London, GB
Peter Doczi Work
- People and Communications Director @ (July 2023 - Present)
- People and Operations Manager @ (September 2020 - June 2023)
- Head of Customer Services @ (August 2018 - September 2020)
- Call Centre Sales and Service Manager for Secret Escapes @ (March 2016 - August 2018)
- Team Manager for Lambeth Housing Management @ (January 2014 - March 2016)
- Customer Service Call Centre Manager @ (January 2011 - December 2013)
- Front of House Manager @ (July 2008 - December 2010)
- Service Manager @ (July 2007 - June 2008)
- Call Centre Agent @ (February 2005 - March 2006)
- Editor and Writer @ DVD Magazine (December 2002 - November 2004)
Peter Doczi Education
- CIPD Qualifications
Level 5 Associate Diploma in People Management
2025-2026 - Kensington College of Business
ICSA Certificate in Company Secretarial Practice and Share Registration Practice (CCSP)
2018-2019 - Karoly Robert College
Degree (Economics and Marketing)
2002-2006
Peter Doczi Skills
- Account Management
- Analysis
- Banking
- Call Center
- Call Centers
- Change Management
- Coaching
- Communication
- Complaint Management
- Contact Center Management
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer-focused Service
- Employee Relations
- Employee Training
- Employee Wellness Programs
- Forecasting
- HR Policies
- Human Resources (HR)
- Interpersonal Skills
- Interviewing
- Interviews
- Leadership
- Management
- Marketing
- Microsoft Excel
- Microsoft Office
- Multi-language
- Operations Management
- People Management
- Performance Management
- Problem Solving
- Recruiting
- Sales
- Service Delivery
- Service Levels
- Strategy
- Team Building
- Team Leadership
- Team Management
- Teamwork
- Time Management
- Training
- UK Employment Law
- Zendesk
Peter Doczi Summary
- Peter Doczi, based in London, GB, is currently a People and Communications Director at 1st Formations. Peter Doczi brings experience from previous roles at 1st Formations, RSVP (Media Response) Ltd and General Dynamics Information Technology. Peter Doczi holds a 2025 - 2026 Level 5 Associate Diploma in People Management @ CIPD Qualifications. With a robust skill set that includes Account Management, Analysis, Banking, Call Center, Call Centers and more. Peter Doczi has 2 emails on RocketReach.
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