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James Dobran Location
London, GB
James Dobran Work
Deputy Director of Operations @ (September 2024 - Present)
Head of Sales @ (March 2023 - September 2024)
Assistant Manager of the Sales and Support Team @ (March 2021 - April 2023)
Service Improvement Manager @ (March 2021 - March 2023)
Team Lead @ (September 2019 - March 2021)
Executive @ (March 2019 - September 2019)
Compliance Intern @ (June 2018 - September 2018)
James Dobran Education
Sussex Business School Ltd.
CMI Level 5 Management and Leadership
2021-2023
University of Southampton
Bachelor of Science (PSYCHOLOGY)
2014-2017
Sussex Business School Ltd.
Management & leadership course (CMI Level 5)
James Dobran Skills
Business Formation
Business Process Improvement
Company Secretarial Work
Complaint Management
Continuous Improvement Culture
Cross-functional Collaborations
Cross-functional Initiatives
Cross-functional Team Leadership
Customer Experience
Customer Insight
Customer Retention
Customer Service
Daily Operations Management
Exceeding Customer Expectations
KPI Reporting
Leadership
Management by Objectives
Market Monitoring
Microsoft Excel
Microsoft Office
New Hire Training
Online Reputation Management
Operational Excellence
Operations Directors
Operations Management
P&L Operations
Process Improvement Projects
Process Redesign
Psychology Education
Relationship Development
Reporting & Analysis
Research
SPSS
Sales
Sales & Marketing Leadership
Sales Growth
Sales Leadership
Sales Meetings
Sales Operations
Sales Performance
Sales Processes
Sales Transformation
Satisfied Clients
Service Improvement
Strategic Improvement
Teamwork
Trend Analysis
Workflow Optimization
Zendesk
James Dobran Summary
James Dobran, based in London, GB, is currently a Deputy Director of Operations at 1st Formations / BSQ Group. James Dobran brings experience from previous roles at 1st Formations / BSQ Group. James Dobran holds a 2021 - 2023 CMI Level 5 Management and Leadership @ Sussex Business School Ltd.. With a robust skill set that includes Business Formation, Business Process Improvement, Company Secretarial Work, Complaint Management, Continuous Improvement Culture and more. James Dobran has 3 emails and 1 mobile phone numbers on RocketReach.
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