Peter Carlone Email & Phone Number

Service Management Specialist @ Prudential Financial

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Peter Carlone Location

New York, NY, US

Peter Carlone Work

2023 -now Service Management Specialist @
2021 -2023 ITSM Manager Change Manager @
2017 -2020 Lead Change Release Management Administrator @
2016 -2017 Release Manager @
2010 -2016 Change Manager | Release Manager | Vendor Management | ITIL Process Improvement @
2009 -2010 ITSM Change Manager| Release Manager | ITIL Process Improvement @ FDM Group Consultant to Barclays Capital
2009 -2009 ITSM Change Manager | Release Manager| Vendor Management | Asset Management @ DMR Consulting Inc. (NYC Dept. of Traffic)
2007 -2009 Senior ITSM | Change Management | QA Analyst | ITSM Remedy Support @
1997 -2007 ITSM Change | Release | Vendor Management | ITIL Process Improvement | Senior Remedy Admin @
1996 -1997 QA Analyst | Tech Support | ITSM Production Support @
1995 -1996 ITSM Specialist QA Analyst | Release Management @
1985 -1995 IT Production Control Analyst | ITSM Change Manager | Problem Management @ Erisco, Inc.

Peter Carlone Education

Baruch College 1979-1984

Peter Carlone Skills

IT Operations
Service Improvement
ITIL
IT Service Management
Integration
Change Management
Vendor Management
Project Management
Data Center
Management
PMP
Quality Assurance
SDLC
Business Analysis
IT Strategy
Enterprise Software
BMC Remedy
Release Management
ITIL Certified
Leadership
Problem Management
Strategy
Team Building
Servers
Configuration Management
Customer Service
Data Analysis
IT Management
Information Technology
PRINCE2
Program Management
Service Desk
Service Management
SharePoint
Process Improvement
Business Intelligence
Database Design
Project Portfolio Management
Requirements Analysis
Service Level Agreements
Team Leadership
Incident Management
Business Process Improvement
ITIL Change Release
Software Development Life Cycle (SDLC)
Change Project Management
Project Leadership
Diversity & Inclusion
Lead Change
Organizational Culture
Test Scripts
Schedules
Failure
Transformations
BMC Patrol
Profiles
Scanners
FDM
CI
PC
Execution
Expedite
Process Control
Department of Transportation
Social Media
Inception
Windows
Version Control
Organizational Structure
Repository
Credit
Applications
User Acceptance Testing
Conflicts
Deployments
PMI
ESA
Aol
Design
Incident
Jersey
Cell
New York City
Communication
Delivery
Efficient
Insurance
Barclays
LinkedIn
Formulation
Documentation
Frames
Cots
CICS
Key Performance Indicators
Inventory
Infrastructure
Networking
CRM
Resource Management
Significant Accomplishments
New Hires
Methodology
Materials
Windows NT
System Monitoring
Gaps
Policy Compliance
Functional Requirements
Public Safety
Auditing
z/OS
System Upgrades
Statistics
Microsoft Project
Coordinated
Cab
Software
Active
Compaq
Billing Systems
Metrics
Change Process
Measurements
Configurations
Vendors
Obsolete
6.x
Regulations
Rfcs
Streamlining
Serena Changeman
Data Storage
Testing
Client Advocate
Cost Effective
Suite
Ars
Covering
Home
Call Centers
Staff Training
Technical Support
Consulting
At&t
Process Driven
Data Center Operations
Bar
CMDB
Regression Testing
PMO
Rate
Quality Control
Administering
Strategic Business
Advertising
Artifacts
Asset Management
Bench
Business Services
Microsoft Word
Databases
Policy
Producing
Status Reports
Customer Satisfaction
Operational Efficiency
Collaborating
Business Administration
Governance
Forms
Cost
Customer Driven
Desktop Computers
Frame
Sla
Patch Management
Fat
Metrics Reporting
Operating Systems
Guidelines
Program Monitoring
Technical Discussions
Monitors
Change Requests
Telecommunications
Cost Reduction
Simplification
Brooklyn
Executive Management
IT Asset Management
TSO
Boston
Outline
Onboarding
Microsoft Office
Microsoft Excel
Scheduling
Software Installation
System Testing
MVS
Timing
Network Administration
Knowledge Management
Hardware
Windows XP
PowerPoint
Stakeholders
FIX Protocol
Information Systems
Service Delivery
Risk
Training
Outages
New York
Project
Meetings
Root Cause Analysis
Asset
Transportation
Quality Results
ISPF
Presentations
Global Experience
Market Research
Process Review
Global Change
Project Planning
Approvals
Bmc Remedy Ar System
Compliance
JES2
Zseries
Software Development Life Cycle Sdlc
Service Providers
Sop
Operational Support
IBM Mainframe
Help Desk Support
Technical Training
Capital
System
Trees
Procedural
Structured Finance
Adhoc
Software Development Life Cycle

Peter Carlone Summary

Peter Carlone, based in New York, NY, US, is currently a Service Management Specialist at Prudential Financial. Peter Carlone brings experience from previous roles at Bed Bath & Beyond, OpenText, Insight Global Consulting Group, Inc. and Department of IT and Telecommunications - City of New York. Peter Carlone holds a 1979 - 1984 Baruch College. With a robust skill set that includes IT Operations, Service Improvement, ITIL, IT Service Management, Integration and more. Peter Carlone has 5 emails and 1 mobile phone numbers on RocketReach.