Peter Brook-Jones Email
IT and Digital Services Service Desk Manager @ Transport for Wales
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Peter Brook-Jones Location
- Cardiff, GB
Peter Brook-Jones Work
- IT and Digital Services Service Desk Manager @ (March 2023 - Present)
- IT and Digital Services Service Desk Team Lead @ (August 2021 - March 2023)
- Information Technology Support Analyst @ (April 2021 - March 2023)
- Conductor @ (October 2018 - April 2021)
- Conductor @ Arriva Trains Wales (July 2013 - April 2021)
- Senior Customer Service Officer @ (September 2003 - July 2013)
- Technical Support Officer @ Virgin Media (NTL) (January 2001 - September 2003)
- Hotel Duty Manager @ Britannia Hotels Ltd (January 2000 - January 2001)
Peter Brook-Jones Education
- Oakwood High School 1990-1996
Peter Brook-Jones Skills
- Administration
- Analysis
- Business Development
- Business Process Improvement
- Change Management
- Coaching
- Community Engagement
- Contract Management
- Customer Experience
- Customer Service
- Customer Support
- Government
- Incident Management
- Leadership Development
- Local Government
- Management
- Microsoft Office
- Organizational Development
- Performance Management
- Policy
- Process Improvement
- Program Management
- Project Management
- Project Planning
- Public Policy
- Risk Management
- Security
- Service Delivery
- Stakeholder Engagement
- Stakeholder Management
- System Administration
- Team Leadership
- Team Management
- Teamwork
- Technical Support
- Time Management
- Training
- Training Delivery
- Transportation
Peter Brook-Jones Summary
- Peter Brook-Jones, based in Cardiff, GB, is currently a IT and Digital Services Service Desk Manager at Transport for Wales. Peter Brook-Jones brings experience from previous roles at Transport for Wales and Arriva Trains Wales. Peter Brook-Jones holds a 1990 - 1996 Oakwood High School. With a robust skill set that includes Administration, Analysis, Business Development, Business Process Improvement, Change Management and more. Peter Brook-Jones has 1 emails on RocketReach.
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