Barry Lloyd Email & Phone Number
Head of Innovation and New Product Development @ Transport for Wales
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Barry Lloyd Location
- Cardiff, GB
Barry Lloyd Work
- Head of Innovation and New Product Development @ (January 2024 - Present)
- Head Of Customer Experience and Innovation @ (October 2018 - March 2024)
- Head of Customer Experience @ Arriva Trains Wales (May 2015 - October 2018)
- Operations Manager @ (January 2014 - May 2015)
- Customer Service Manager @ (March 2013 - December 2013)
- Customer Service Manager @ ING Direct UK (July 2007 - March 2013)
- Team Manager @ ING Direct UK (July 2005 - July 2007)
- Customer Sales Manager @ (September 2002 - March 2005)
- Team Leader @ (November 2001 - September 2002)
- Real Time Analyst @ (October 2000 - November 2001)
- Customer Sales Advisor @ (September 1998 - October 2000)
Barry Lloyd Education
- Coventry University
BA (Leisure & Management)
1995-1998 - Bassaleg Comprehensive School 1988-1995
Barry Lloyd Skills
- Business Analysis
- Business Planning
- Business Process Improvement
- Business Strategy
- Call Centers
- Change Management
- Coaching
- Complaint Management
- Contact Centers
- Creativity and Innovation
- Cross-functional Collaborations
- Customer Experience
- Customer Satisfaction
- Customer Service
- Employee Engagement
- Ideas Development
- Innovation Management
- Leadership
- Management
- Microsoft Office
- Negotiation
- Operations Management
- Performance Management
- Process Improvement
- Product Development
- Project Management
- Recruiting
- Social Networking
- Stakeholder Management
- Strategic Partnerships
- Strategic Planning
- Strategy
- Team Building
- Team Leadership
- Team Management
- Teamwork
- Training
- Public Speaking
- Leadership Development
- Outsourcing
Barry Lloyd Summary
- Barry Lloyd, based in Cardiff, GB, is currently a Head of Innovation and New Product Development at Transport for Wales. Barry Lloyd brings experience from previous roles at Transport for Wales, Arriva Trains Wales, Ovo Energy and Barclays. Barry Lloyd holds a 1995 - 1998 BA in Leisure & Management @ Coventry University. With a robust skill set that includes Business Analysis, Business Planning, Business Process Improvement, Business Strategy, Call Centers and more.
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Top Transport for Wales Employees
Rhian Langham
Non Executive Director
Cardiff, GB
Owen Davies
Head Of Finance
Cardiff, GB
Matthew Breese
Head of Brand Marketing
Cardiff, GB
Jo Foxall
Customer Experience Director
Wales, United Kingdom
Clare James
Head Of Procurement
Port Talbot, GB
Steve Whitley
Head of Operations Strategy
Letchworth Garden City, GB
Adrian Carrington
Head of Station Infrastructure
Bridgend, GB
Neil James
Head of Brand and Marketing
Cardiff, GB
Louise Watkins
Head of Contract Management
Pontypridd, GB
Mike Thomas
Head of Architecture
Cardiff, GB
Rich MacPherson
Head of Technology Delivery
Cardiff, GB
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