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Barry Lloyd Location
Cardiff, GB
Barry Lloyd Work
2024 -now Head of Innovation and New Product Development @
2018 -2024 Head Of Customer Experience and Innovation @
2015 -2018 Head of Customer Experience @ Arriva Trains Wales
2014 -2015 Operations Manager @
2013 -2013 Customer Service Manager @
2007 -2013 Customer Service Manager @ ING Direct UK
2005 -2007 Team Manager @ ING Direct UK
2002 -2005 Customer Sales Manager @
2001 -2002 Team Leader @
2000 -2001 Real Time Analyst @
1998 -2000 Customer Sales Advisor @
Barry Lloyd Education
Coventry University
BA (Leisure & Management)
1995-1998
Bassaleg Comprehensive School 1988-1995
Barry Lloyd Skills
Call Centers
Customer Experience
Management
Team Leadership
Leadership
Team Management
Customer Service
Customer Satisfaction
Training
Change Management
Stakeholder Management
Employee Engagement
Contact Centers
Coaching
Performance Management
Strategy
Recruiting
Business Process Improvement
Operations Management
Teamwork
Business Analysis
Process Improvement
Strategic Planning
Negotiation
Project Management
Team Building
Complaint Management
Business Planning
Social Networking
Public Speaking
Leadership Development
Business Strategy
Outsourcing
Barry Lloyd Summary
Barry Lloyd, based in Cardiff, GB, is currently a Head of Innovation and New Product Development at Transport for Wales. Barry Lloyd brings experience from previous roles at Transport for Wales Rail/ Trafnidiaeth Cymru Gwasanaethau Trên, Arriva Trains Wales, Ovo Energy and Barclays. Barry Lloyd holds a 1995 - 1998 BA in Leisure & Management @ Coventry University. With a robust skill set that includes Call Centers, Customer Experience, Management, Team Leadership, Leadership and more. Barry Lloyd has 1 emails on RocketReach.
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