Software engineering specialist IBM Cloud and Internet of Things (IoT) @ (January 2014 - January 2017)
Manager - Client Support Services @ (March 2011 - February 2013)
Team Lead and Service Delivery Manager - Premium Support Services @ (January 2008 - February 2013)
Premium Support Manager @ (August 2006 - December 2009)
Senior Technical Support Engineer @ (October 1998 - August 2006)
IT Administrator @ (April 1996 - October 1998)
Team Lead - Technical Support @ IBM (January 2005 - May 2005)
Technical Support Engineer @ Objectory (September 1994 - March 1996)
Programmer @ Objectory (June 1994 - September 1994)
Peter Bratt Skills
Agile Methodologies
Software Configuration Management
Technical Service Delivery
Requirements Analysis
Customer Service Management
Agile Project Management
Customer Support
Unix
Enterprise Architecture
Integration
Microsoft Word
Customer Service
Kepner Tregoe
Case Management
Social Media
Rational Team Concert
Pitching Ideas
Leadership
Photography
Requirements Management
IT Strategy
IT Management
Issue Management
Change Management
Portrait Photography
Product Management
Business Transformation
Business Intelligence
IT Service Management
Team Management
Team Leadership
RUP
Software Development
Shell Scripting
Solaris
Training
ClearQuest
Enterprise Software
Software Project Management
Issue Resolution
Windows
Client Issue Resolution
Distributed Team Management
Professional Services Delivery
Technical Support
Rational
Project Coordination
SOA
Troubleshooting
Coaching
Cloud Computing
Management
Project Management
Professional Services
Digital Photography
Business Development
Key Clients
Brainstorming
Organization and Prioritization Skills
Project Planning
Service Management
ClearCase
Solution Architecture
Service Delivery
Peter Bratt Summary
Peter Bratt, based in Stockholm County, Sweden, is currently a Head of Product Suppport and Services at 4C Strategies. Peter Bratt brings experience from previous roles at 4C Strategies, StudioBratt and IBM. With a robust skill set that includes Agile Methodologies, Software Configuration Management, Technical Service Delivery, Requirements Analysis, Customer Service Management and more. Peter Bratt has 1 emails on RocketReach.
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