Pete Collins Email & Phone Number
Head Of Operations @ Travelers
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Pete Collins Location
- Ridgefield, CT, US
Pete Collins Work
- 2022 -now Head Of Operations @
- 2014 -now Senior Vice President Operations @
- 2014 -2017 Board Advisor @
- 2007 -2014 Executive Vice President, Customer Management @ Vertex Business Services
- 2005 -2007 Managing Director, Call Centers @ Banco Santander
- 2004 -2005 Chief Operating Officer @
- 2002 -2004 Director of Retail and Contact Centres @
- 2000 -2002 Director of Customer Service @ Stepstone.com
Pete Collins Education
- Queen Elizabeth Grammar School
Pete Collins Skills
- Call Center
- Call Centers
- Operational Excellence
- Change Management
- Cross-functional Team Leadership
- Performance Improvement
- Customer Satisfaction
- Customer Experience
- Outsourcing
- Customer Service
- Business Process
- P&L Management
- BPO
- Operational Efficiency
- Management
- Organizational Leadership
- Leadership
- Business Transformation
- Strategy
- Contact Centers
- Profit Maximization
- Process Improvement
- Income Statement
- Business Process Improvement
- Workforce Management
- Team Management
- Stakeholder Management
- Organizational Change
- Cost Reduction
- Efficiency Improvement
- Offshoring
- Performance Management
- Shared Services
- Operations Management
- Transition Management
- Vendor Management
- Executive Management
- Service Delivery
- Profit Improvement
- Profit & Loss Management
- Customer Retention
- Customer Engagement
- Contact Center Management
- Contact Center Operations
- Collections
- Multi-channel Retail
- Customer Support
- Customer Insight
- Business Efficiency
- Sales Effectiveness
- Multi Channel Retail
- Organizational
- Retail
- Profit and Loss Management
- Strategic Planning
- Research
- Cross Functional Team Leadership
- Cross Functional Team
- Marketing
- Contact Center
- Business Development
Pete Collins Summary
- Pete Collins, based in Ridgefield, CT, US, is currently a Head Of Operations at Travelers. Pete Collins brings experience from previous roles at Travelers, EvaluAgent, Vertex Business Services and Banco Santander. Pete Collins holds a Queen Elizabeth Grammar School. With a robust skill set that includes Call Center, Call Centers, Operational Excellence, Change Management, Cross-functional Team Leadership and more. Pete Collins has 2 emails and 4 mobile phone numbers on RocketReach.
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