Peta Wilkinson Email
Director of Customer Experience @ IDP Education Ltd
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Peta Wilkinson Location
- Australia
Peta Wilkinson Work
- 2025 -now Director of Customer Experience @
- 2019 -2025 Global Head of Customer Experience @
- 2019 -2019 Consultant @
- 2018 -2019 Principal Advisor - Inclusion and Diversity @
- 2012 -2018 Principal Trainer and Coach @
- 2015 -2017 Global Customer Experience Manager @
- 2014 -2015 Head of Product Services @
- 2013 -2014 Charitable Partner, Trainer and Coach @
- 2013 -2014 Encompass Training Specialist @
- 2012 -2013 Lead Career Support and Training Program @
- 2010 -2012 Content Product Manager APAC @
- 2010 -2010 Client Experience Manager APAC @
- 2008 -2010 Manager of Client Services @
- 2007 -2008 Senior Consultant and Project Manager @
- 2003 -2006 Global Account Manager @ Sweet & Maxwell
- 2000 -2003 Training Specialist @
- 2000 -2000 Paralegal @
- 1998 -1999 Law Clerk @ Gary Gotleib
- 1995 -1999 Customer Service Representative @
Peta Wilkinson Education
- Echos - Innovation Lab
Design Thinking (Design Thinking)
2017-2019 - University of Technology Sydney
Design Thinking (Design Thinking)
2015-2015 - Instant Insights Trainer
Train-the-Trainer (Trainer, Facilitator, Speaker)
2014-2014 - Miller Heiman - The Sales Performance Company
Conceptual Selling Program (Sales and Marketing)
2014-2014 - 21st Century NLP
Master Practitioner NLP
2013-2013 - Instant Insights Communication System
Certified Instant Insight Communication Systems™ Coach (Communication, Motivation and Working Styles in Business)
2012-2013 - Choice Career Services
Resilience and Wellness Programs
2012-2012 - The Coaching Institute
Neuro-Linguistic Programming (NLP) Practitioner
2012-2012 - SAI Global
Six Sigma Green Belt Incorporating Lean (Certificate of Attainment)
2010-2010 - Australasian Compliance Institute
Compliance 101 and Risk 101
2008-2008 - SAI Global
Project Management Certificate
2008-2008 - TAFE NSW
Certificate IV in Assessment and Workplace Training
2003-2003 - Institute of Professional Legal Studies
Admitted as a Barrister and Solicitor of the High Court of New Zealand
1999-1999 - University of Auckland
Bachelor of Arts (B.A.) (Sociology)
1994-1999 - University of Auckland
Bachelor of Laws (LLB)
1994-1999
Peta Wilkinson Skills
- Leadership
- Mentoring
- Business Coaching
- Financial Analysis
- Financial Reporting
- Learning Management
- Workshop Facilitation
- Program Facilitation
- Training
- Instructional Design
- Performance Improvement
- Change Management
- Culture Change
- Operational Improvement
- Six Sigma
- Lean Management
- Quality Management
- Management Consulting
- Consulting
- Process Consulting
- Process Improvement
- Project Management
- Software Project Management
- Agile Project Management
- Technical Support
- Customer Support
- Product Management
- Service Management
- Marketing Strategy
- Quality Assurance
- Production Managment
- Technical Documentation
- Business Development
- Account Management
- Relationship Management
- Coaching
- Leadership Development
- Life Coaching
- Management
- Program Management
- Public Speaking
- Business Strategy
- Microsoft Office
- Strategy
- Customer Service
- Business Process Improvement
Peta Wilkinson Summary
- Peta Wilkinson, based in Australia, is currently a Director of Customer Experience at IDP Education Ltd. Peta Wilkinson brings experience from previous roles at IDP Education Ltd, Better is Best and Rio Tinto. Peta Wilkinson holds a 2017 - 2019 Design Thinking in Design Thinking @ Echos - Innovation Lab. With a robust skill set that includes Leadership, Mentoring, Business Coaching, Financial Analysis, Financial Reporting and more. Peta Wilkinson has 1 emails on RocketReach.
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