FCR is the #1 driver of customer satisfaction and willingness to purchase. Perceptionist makes the most of every sales opportunity. We answer the calls you miss and schedule the appointment!
| Website | http://www.perceptionist.com |
| Revenue | $24 million |
| Funding | $460000 |
| Employees | 126 (56 on RocketReach) |
| Founded | 1998 |
| Address | 178 W Schrock Rd, Ste C, Westerville, Ohio 43081, US |
| Phone | +1 541-957-8654 |
| Technologies |
JavaScript
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HTML
,
PHP
+13 more
(view full list)
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| Industry | Consumer Services |
| Keywords | Call Center, Contact Center, Customer Experience, Customer Service, Customer Satisfaction, Customer Retention, Support, Call Center Solutions, Customer Engagement, Appointment Scheduling, Call Handling, Lead Generation, Sales Optimization, Service Improvement, Appointment Setting |
| Competitors | Salesforce, Zendesk Sell, Twilio, RingCentral, Genesys, Avaya, Five9, Talkdesk, Overseas Examinations Commission +43 more (view full list) |
| SIC | SIC Code 73 Companies, SIC Code 738 Companies |
| NAICS | NAICS Code 56 Companies, NAICS Code 561 Companies |
Looking for a particular Call Center: First Call Resolution (FCR) employee's phone or email?
Call Center: First Call Resolution (FCR) Questions
The Call Center: First Call Resolution (FCR) annual revenue was $24 million in 2026.
Scott MacKenzie is the Executive Vice President Sales and Marketing of Call Center: First Call Resolution (FCR).
56 people are employed at Call Center: First Call Resolution (FCR).
Call Center: First Call Resolution (FCR) is based in Westerville, Ohio.
The NAICS codes for Call Center: First Call Resolution (FCR) are [56, 561].
The SIC codes for Call Center: First Call Resolution (FCR) are [73, 738].
Top Call Center: First Call Resolution (FCR) Employees
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Breanna Maack
Team Lead at Call Center: First Call Resolution (FCR)
Springfield, OR, US11 -
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11
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