Per Bråthen Email
Business controller and kvalitetsleder @ Relekta
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Per Bråthen Location
- Oslo, NO
Per Bråthen Work
- 2020 -now Business controller and kvalitetsleder @
- 2019 -2020 Leder Inngående vareflyt @ Intersport Norge
- 2019 -2019 Leder bemanningsplanlegging, system og rapportering @ ASKO ØST AS
- 2016 -2018 Customer Experience and Project Manager @ Canal Digital Norge AS
- 2016 -2016 Business Analyst @
- 2003 -2016 Country Training and Quality Manager @
- 2002 -2003 Product Supervisor @
- 2001 -2002 Kundekonsulent @
- 1999 -2001 Salgskonsulent @ aXia Informatikk-nett
Per Bråthen Education
- University of Inland Norway
Bachelor (Økonomi)
2012-2016 - COPC Implementation Leader
COPC CX Standard, Release 6.0 (Standards, Call Center Industry)
2009-2009 - NæringsAkademiet
Markedsøkonom (Marketing, Economics)
1998-1999 - Chr. August Vgs
(Allmenne fag)
1994-1996
Per Bråthen Skills
- Customer Experience
- Sales Process
- BPO
- Supervisor
- Call Center
- Avaya
- Customer Retention
- Customer Satisfaction
- Telecommunications
- Vendor Management
- Team Management
- Team Leadership
- Process Improvement
- Quality Assurance
- Workforce Management
- Telemarketing
- Ipu
- Operations Management
- Contact Centers
- Change Management
- Training
- Customer Service
- Sla
- Project Planning
- Business Process Improvement
- Inbound Marketing
- Coaching
- Lean Six Sigma
- Outsourcing
- COPC Registered Coordinator
- Call Centers
- Service Delivery
- CRM
- Performance Management
Per Bråthen Summary
- Per Bråthen, based in Oslo, NO, is currently a Business controller and kvalitetsleder at Relekta AS. Per Bråthen brings experience from previous roles at Intersport Norge, ASKO ØST AS, Canal Digital Norge AS and Transcom Norge AS. Per Bråthen holds a 2012 - 2016 Bachelor in Økonomi @ University of Inland Norway. With a robust skill set that includes Customer Experience, Sales Process, BPO, Supervisor, Call Center and more.
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