Pepper Advantage Ireland Technology Stack

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

Force Management is a sales effectiveness consulting firm that helps B2B companies increase revenue and improve sales margins.

Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.

Genesys Inbound helps in real-time monitoring of key voice interaction data, including the number of interactions in a queue, average wait times, SLA adherence and staff activities.

Genesys Outbound provides an innovative and tightly integrated outbound dialing solution that maximizes agent utilization and reduces call abandonments, enabling you to efficiently connect live contacts with contact center agents to improve campaign results.

Genesys Cloud platform maintains strong encryption, logical isolation, stringent multi-tenant security standards and key industry certifications.

JIRA Software enables customer's team at every stage of the application lifecycle. From planning, tracking, launching and reporting.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

Microsoft Exchange Online is a hosted email for business.

Outlook is a product that provides its users with an email service, calendar, and the ability to save and synchronize contacts.

Microsoft.NET Languages are computer programming languages that are used to produce programs that execute within the Microsoft .NET Framework.

Selenium WebDriver is a web framework that permits to execute cross-browser tests.

Rent Manager is a property management software that combines all the features you need to run your business into one integrated into one.

Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.