Penny Brown Email
Chief Operating Officer @ Smart DCC
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Penny Brown Location
- Wigan, GB
Penny Brown Work
- Chief Operating Officer @ (April 2021 - Present)
- Director of Service Design and Transition @ (September 2018 - April 2021)
- Senior Employee Relations Manager Europe and BT Wholesale @ (September 2015 - August 2018)
- General Manager for Service Operations @ (June 2011 - June 2015)
- Head of Resource Performance @ (January 2005 - January 2011)
- Centre Manager @ (January 2004 - January 2005)
- Resource Manager @ (January 2000 - January 2004)
- Training Manager @ (January 1998 - January 2000)
Penny Brown Skills
- Account Management
- BPO
- Broadband
- Business Development
- Business Process Improvement
- Business Strategy
- Business Transformation
- COOs
- CRM
- Call Centers
- Change Management
- Contact Centers
- Cost transformation programmes
- Customer Experience
- Customer Service
- HR Management
- Managed Services
- Management
- Offshoring
- Operations Management
- Outsourcing
- Performance Management
- Program Management
- Project Delivery
- Project Management
- SLA
- Service Delivery
- Service Management
- Stakeholder Management
- Team Leadership
- Team Management
- Teamwork
- Telecommunications
- Training Delivery
- Vendor Management
- Workforce Management
- Sales Management
Penny Brown Summary
- Penny Brown, based in Wigan, GB, is currently a Chief Operating Officer at Smart DCC. Penny Brown brings experience from previous roles at Smart DCC, BT and BT Wholesale. With a robust skill set that includes Account Management, BPO, Broadband, Business Development, Business Process Improvement and more. Penny Brown has 3 emails on RocketReach.
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Top Smart DCC Employees
Stephanie Burrell
Head of Sustainability
London, GB
Mandy Martin
Head of Strategy
Dorking, GB
Ian Drummond
Managing Director of Operations
Portsmouth, GB
Gerry Conboy
Head of New Product Integration
United Kingdom
Penny Brown
Chief Operating Officer
Wigan, GB
Natalie Upchurch
Head of Procurement
Burscough, GB
John Skelton
General Counsel
England, United Kingdom
Glenn Quadros
General Counsel
London, GB
Karin Meurk-Harvey
Chief Commercial Officer (CCO)
United Kingdom
Iain May
Head of Security Architecture
Manchester, GB
Daniel Jessop
Managing Director | Change
Newcastle upon Tyne, GB
Gaynor Wood
Chief People Officer
United Kingdom
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