2022 -
2024 Experienced Leader, Operational and Transformation Programmes: Country Head of Optimisation @
2020 -
2022 Country Head of Site Negotiation and Operational Programmes @
2018 -
2020 Head of Portfolio's and Operational Programmes @ Arqiva
2017 -
2018 Director of Network Planning @ Openreach
2014 -
2017 Programme Director @
2013 -
2014 Head of Sales and Customer Experience @ Carphone Warehouse
2011 -
2012 Head of Change and Implementation @
2007 -
2011 Retail Improvement Manager @
2001 -
2006 Project Manager @ tmobile
1998 -
2001 Project Co-ordinator @ Capital One
Ali Williams Education
University of Derby
BA (Hons) (European Studies)
1995
-
1998
Upton by Chester County High School
Alevels and GCSEs
1988
-
1995
Ali Williams Skills
Stakeholder Management
Customer Experience
Telecommunications
Business Transformation
Project Delivery
Business Case
Change Management
Outsourcing
Mobile Devices
Program Management
Team Management
Business Process Improvement
Contact Centers
Business Strategy
Leadership
Strategy
Process Improvement
Project Portfolio Management
Project Management
Retail
Business Process
Call Center
Product Management
Performance Improvement
Employee Engagement
Team Building
Delivering Results
Strategic Planning
Mobile Communications
People Development
CRM
Service Delivery
Call Centers
Photoshop
Business Analysis
Microsoft Office
Marketing
Project Planning
User Interface Design
Ali Williams Summary
Ali Williams, based in Moulton, GB, is currently a Managing Director: Service Delivery at Smart DCC. Ali Williams brings experience from previous roles at Cellnex UK, Arqiva and Openreach. Ali Williams holds a 1995 - 1998 BA (Hons) in European Studies @ University of Derby. With a robust skill set that includes Stakeholder Management, Customer Experience, Telecommunications, Business Transformation, Project Delivery and more. Ali Williams has 4 emails and 1 mobile phone numbers on RocketReach.
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