Implementation Team Lead (North America) @ (August 2024 - May 2026)
Implementation Manager (North America) @ (June 2022 - August 2024)
Investigator @ (January 2022 - June 2022)
Mortgage Remediation File Reviewer @ (January 2019 - January 2022)
Complaint Officer @ (July 2018 - September 2018)
Complaints Handler @ (April 2016 - July 2018)
Team Leader and PPI Complaint Handler and Packaged Bank Account Quality Checker @ (November 2011 - April 2016)
Pensions Reconciliation Clerical Assistant @ (July 2009 - November 2011)
Customer Services Advisor @ (March 2005 - April 2009)
Camp Counsellor and Silk Screen Specialist @ Camp Saginaw (June 2008 - August 2008)
Paula Carruthers Education
Liverpool John Moores University 2005-2009
Paula Carruthers Skills
Analytical Skills
Banking
Communication
Complaint Investigations
Complaint Management
Customer Contact
Customer Experience
Customer Service
Customer Service Management
Customer Support
Customer-focused Service
English
Finance
Financial Services
Leadership
Management
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Problem Solving
Product Complaints
Regulations
Time Management
Paula Carruthers Summary
Paula Carruthers, based in Manchester, England, GB, is currently a Key Account Implementation Manager (North America) at PHMG. Paula Carruthers brings experience from previous roles at PHMG, Financial Ombudsman Service and AMS. Paula Carruthers holds a 2005 - 2009 Liverpool John Moores University. With a robust skill set that includes Analytical Skills, Banking, Communication, Complaint Investigations, Complaint Management and more. Paula Carruthers has 1 emails on RocketReach.
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