Paul Wilcox Email & Phone Number
IT Operations Centre Manager @ Samworth Brothers
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Paul Wilcox Location
- Leicester, GB
Paul Wilcox Work
- IT Operations Centre Manager @ (July 2021 - Present)
- Service Delivery Manager @ (October 2017 - June 2021)
- Service Delivery Manager @ (September 2014 - October 2017)
- Technical Consultant @ (January 2013 - August 2014)
- Genesys Technical Consultant @ (December 2006 - December 2012)
- Senior Developer and Team Leader @ Optimise Systems Ltd (September 2004 - December 2006)
- Analyst Programmer @ Affinitus (January 2001 - August 2004)
Paul Wilcox Education
- University of Essex
Computer Science
1997-2000 - Burleigh Community College
A Level (Maths, Physics, Chemistry)
1995-1997
Paul Wilcox Skills
- IVR
- Call Center
- ITIL
- SIP
- Call Routing
- Genesys
- C
- CTI
- Unix
- SQL
- Call Centers
- SDLC
- Contact Centers
- VoIP
- Integration
- CRM
- Business Analysis
- Project Delivery
- Programming
- Lecturing
- Educational Technology
- Teacher Training
- Secondary Education
- Software Project Management
- Science
- UML
- PRINCE2
- E Learning
- Higher Education
- Curriculum Development
- Project Management
- Software Engineering Practices
- Public Speaking
- Moodle
- Teaching
- Curriculum Design
- Change Management
- Research
- ICT
- Management
- Tutoring
- Staff Development
Paul Wilcox Summary
- Paul Wilcox, based in Leicester, GB, is currently a IT Operations Centre Manager at Samworth Brothers. Paul Wilcox brings experience from previous roles at Agilitas IT Solutions Limited, IBM and RWE IT. Paul Wilcox holds a 1997 - 2000 Computer Science @ University of Essex. With a robust skill set that includes IVR, Call Center, ITIL, SIP, Call Routing and more. Paul Wilcox has 1 emails and 1 mobile phone numbers on RocketReach.
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