Paul Smith Email
CX Senior Specialist Launch Readiness – EMEA @ Warner Bros. Discovery
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Paul Smith Location
- Isleworth, GB
Paul Smith Work
- 2025 - now CX Senior Specialist Launch Readiness – EMEA @ Warner Bros. Discovery
- 2024 - 2025 Senior Technical Project Manager @
- 2023 - 2024 Release Manager @
- 2021 - 2023 Defect Manager - Sky Glass @
- 2015 - 2021 NOW TV - Problem Manager @
- 2014 - 2015 NOW TV Second Line Support Specialist @
- 2009 - 2014 Sony PlayStation Product Specialist @
Paul Smith Education
- West Herts Collage
National Diploma (Media Moving Image)
2003 - 2005 - Salvatorian College Harrow
GCSEs
1999 - 2003
Paul Smith Skills
- Technical Support
- Content Management
- Problem Solving
- Customer Service
- Employee Training
- Product Knowledge
- 2nd Line
- Product Specialists
- Process Flow Documentation
- Team Building
- Product Complaints
- Customer-focused Service
- Team Mentoring
- Trials
- Management
- Customer Experience
- Call Centers
- Outsourcing
- Social Media
- Customer Satisfaction
- Team Management
- CRM
- Performance Management
- Team Leadership
- Service Delivery
- Trend Analysis
- Customer Focused Service
- Problem Management
Paul Smith Summary
- Paul Smith, based in Isleworth, GB, is currently a CX Senior Specialist Launch Readiness – EMEA at Warner Bros. Discovery. Paul Smith brings experience from previous roles at Sky and NOW TV. Paul Smith holds a 2003 - 2005 National Diploma in Media Moving Image @ West Herts Collage. With a robust skill set that includes Technical Support, Content Management, Problem Solving, Customer Service, Employee Training and more. Paul Smith has 3 emails on RocketReach.
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