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Paul Perkins Location
Burgess Hill, GB
Paul Perkins Work
2026 -now Head of Proactive Services @
2023 -2026 Head of Managed Service Operations @
2020 -2023 Telco Service Desk Manager @
2019 -2020 Service Design Architect @
2015 -2019 Head of Service Operations @
2011 -2015 ICT Operations Manager @
2011 -2011 ICT Support Team Leader @
2009 -2011 ICT 2nd Line Support Engineer @
2008 -2009 2nd Line Support Analyst @
2007 -2008 Helpdesk Analyst @
2005 -2007 Inventory Manager @
Paul Perkins Education
Northbrook College
Management (Management)
2012-2013
Oathall Community College
GCSE's (GCSE's)
1996-2001
Paul Perkins Skills
IT Operations
ITIL v3 Foundations Certified
ITIL Transition
Microsoft Office
NVQs
Managed Services
Cisco Technologies
Help Desk Support
2nd Line
Management
Service Management
ITIL
IT Service Management
Sla
Telephony
Telecommunications
Microsoft Exchange
Windows Server
HP
Active Directory
Service Improvement
Unified Communications
Incident Management
Service Desk
Troubleshooting
IT Management
Cloud Computing
ICT
Microsoft Technologies
Team Leadership
Team Management
SIP
Servers
VoIP
Data Center
Contact Centers
LAN-WAN
IP
Pre-sales
WAN
Service Delivery
Technical Support
Infrastructure
Security
Change Management
Analysis
Process Improvement
Voice Over Ip Voip
Pre Sales
Lan Wan
Voice Over Ip
Paul Perkins Summary
Paul Perkins, based in Burgess Hill, GB, is currently a Head of Proactive Services at Focus Group. Paul Perkins brings experience from previous roles at Focus Group, Focus Group (UK) and Daisy Group. Paul Perkins holds a 2012 - 2013 Management in Management @ Northbrook College. With a robust skill set that includes IT Operations, ITIL v3 Foundations Certified, ITIL Transition, Microsoft Office, NVQs and more. Paul Perkins has 1 emails and 1 mobile phone numbers on RocketReach.
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