Paul Perkins Email & Phone Number
Head of Proactive Services @ Focus Telecom
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Paul Perkins Location
- Burgess Hill, GB
Paul Perkins Work
- Head of Proactive Services @ (March 2026 - Present)
- Head of Managed Service Operations @ (December 2023 - March 2026)
- Telco Service Desk Manager @ (May 2020 - December 2023)
- Service Design Architect @ (April 2019 - May 2020)
- Head of Service Operations @ (May 2015 - April 2019)
- ICT Operations Manager @ (July 2011 - April 2015)
- ICT Support Team Leader @ (April 2011 - June 2011)
- ICT 2nd Line Support Engineer @ (April 2009 - March 2011)
- 2nd Line Support Analyst @ (May 2008 - February 2009)
- Helpdesk Analyst @ (September 2007 - April 2008)
- Inventory Manager @ (November 2005 - August 2007)
Paul Perkins Education
- Northbrook College
Management
2012-2013 - Oathall Community College
GCSE's
1996-2001
Paul Perkins Skills
- 2nd Line
- Active Directory
- Cisco Technologies
- Cloud Computing
- Contact Centers
- Data Center
- HP
- Help Desk Support
- ICT
- IP
- IT Management
- IT Operations
- IT Service Management
- ITIL
- ITIL Transition
- ITIL v3 Foundations Certified
- ITIL v4 Certified
- Incident Management
- Infrastructure
- LAN-WAN
- Managed Services
- Management
- Microsoft Exchange
- Microsoft Office
- Microsoft Technologies
- NVQs
- Pre-sales
- SIP
- SLA
- Security
- Servers
- Service Delivery
- Service Desk
- Service Improvement
- Service Management
- Team Leadership
- Team Management
- Technical Support
- Telecommunications
- Telephony
- Troubleshooting
- Unified Communications
- VoIP
- Voice over IP (VoIP)
- WAN
- Windows Server
- Change Management
- Analysis
- Process Improvement
- Voice Over Ip Voip
- Pre Sales
- Lan Wan
- Voice Over Ip
Paul Perkins Summary
- Paul Perkins, based in Burgess Hill, GB, is currently a Head of Proactive Services at Focus Group. Paul Perkins brings experience from previous roles at Focus Group and Daisy Group. Paul Perkins holds a 2012 - 2013 Management @ Northbrook College. With a robust skill set that includes 2nd Line, Active Directory, Cisco Technologies, Cloud Computing, Contact Centers and more. Paul Perkins has 1 emails and 1 mobile phone numbers on RocketReach.
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