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Michael McLean Location
England, United Kingdom
Michael McLean Work
2022 -now Head Of Solutions @
2017 -now Solutions Director @
2021 -2022 Cloud and Collaboration Director @
2013 -2022 Technical Director @
2013 -2013 Head of Engineering @
2011 -2012 Head of Customer Service Operations @
2008 -2011 Design Services Manager @ Capita IT Services
2002 -2008 Technical Services Director @
Michael McLean Education
Oxford Brookes University
(Mangement Studies)
1993-1995
University of Strathclyde
B. Eng (Hons) (Mechanical Engineering)
1989-1993
Stranraer Academy 1983-1989
Michael McLean Skills
IT Strategy
Business Transformation
Cisco Technologies
IT Outsourcing
Infrastructure
Data Center
ITIL
VoIP
Networking
Incident Management
Telecommunications
Resource Management
Strategy
Technical Product Sales
Enterprise Architecture
Contact Centers
Operations Management
Managed Services
IT Operations
Professional Services
Network Engineering
Change Management
Sla
Service Management
WAN
Problem Analysis
Customer Engagement
Management
Project Management
Outsourcing
Service Improvement
Pre Sales
Service Delivery
Unified Communications
Solution Architecture
Integration
Problem Management
IT Management
Project Delivery
IT Service Management
Michael McLean Summary
Michael McLean, based in England, United Kingdom, is currently a Head Of Solutions at Focus Group (UK). Michael McLean brings experience from previous roles at Ideal and Capita IT Services. Michael McLean holds a 1993 - 1995 Oxford Brookes University. With a robust skill set that includes IT Strategy, Business Transformation, Cisco Technologies, IT Outsourcing, Infrastructure and more. Michael McLean has 3 emails and 2 mobile phone numbers on RocketReach.
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