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Michael McLean Location
England, United Kingdom
Michael McLean Work
Head Of Solutions @ (April 2022 - Present)
Solutions Director @ (March 2017 - Present)
Cloud and Collaboration Director @ (April 2021 - April 2022)
Technical Director @ (June 2013 - April 2022)
Head of Engineering @ Capita IT Services (February 2013 - June 2013)
Head of Customer Service Operations @ (September 2011 - March 2012)
Design Services Manager @ Capita IT Services (January 2008 - September 2011)
Technical Services Director @ (January 2002 - October 2008)
Michael McLean Education
Oxford Brookes University
Mangement Studies
1993-1995
University of Strathclyde
B. Eng (Hons) (Mechanical Engineering)
1989-1993
Stranraer Academy 1983-1989
Michael McLean Skills
Business Transformation
Change Management
Cisco Technologies
Cloud
Contact Centers
Customer Engagement
Data Center
Enterprise Architecture
IT Management
IT Operations
IT Outsourcing
IT Service Management
IT Strategy
IT Transformation
ITIL
Incident Management
Infrastructure
Integration
Leadership
Managed Services
Management
Network Engineering
Networking
Operations Management
Outsourcing
Pre-sales
Problem Analysis
Problem Management
Professional Services
Project Delivery
Project Management
Resource Management
SLA
Service Delivery
Service Improvement
Service Management
Solution Architecture
Strategy
Technical Product Sales
Telecommunications
Unified Communications
VoIP
WAN
Pre Sales
Michael McLean Summary
Michael McLean, based in England, United Kingdom, is currently a Head Of Solutions at Focus Group (UK). Michael McLean brings experience from previous roles at Ideal and Capita IT Services. Michael McLean holds a 1993 - 1995 Mangement Studies @ Oxford Brookes University. With a robust skill set that includes Business Transformation, Change Management, Cisco Technologies, Cloud, Contact Centers and more. Michael McLean has 3 emails and 2 mobile phone numbers on RocketReach.
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