Paul McDermott Email & Phone Number
Senior Director, Technical Service and Product Complaint Management @ Fresenius Kabi USA
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Paul McDermott Location
- Boston, MA, US
Paul McDermott Work
- Senior Director, Technical Service and Product Complaint Management @ (August 2025 - Present)
- Founding Partner @ TLW Commercial & Service Operations Consulting (February 2025 - August 2025)
- Sr. Director of Service and Support @ (March 2023 - February 2025)
- Director, Service and Support @ (January 2021 - March 2023)
- Sr. Manager, North America Service Delivery (EPM) @ (October 2020 - January 2021)
- Sr. Manager, North America Service Operations @ (April 2018 - October 2020)
- Senior Manager of Technical Support @ (November 2016 - April 2018)
- Americas Escalation Manager @ (August 2007 - November 2016)
- Field Service Engineer I - II @ (November 2005 - August 2007)
- Licensed Master Technician (MA Lic# 9951) @ (February 2005 - November 2005)
- Second Class Petty Officer @ (February 2001 - January 2005)
Paul McDermott Education
- University of Phoenix
Bachelor of Science (Bachelor of Science, Management)
2004-2006 - University of Phoenix
Associate in Arts (Associate in Arts, General Studies (Electronic Technology))
2003-2004 - United States Coast Guard Tracen Yorktown
Advanced Aids to Navigation (Advanced Aids to Navigation, Major Aids and Lighthouse C School)
2003-2003 - United States Coast Guard Training Center Petaluma
Electronic Technican C School (Electronic Technican C School, Surface Radar)
2002-2003 - United States Coast Guard TRACEN Petaluma
USCG A School (USCG A School, Electrical/Electronics Maintenance and Repair (Shipboard and Fixed))
2001-2001
Paul McDermott Skills
- Communication
- Customer Experience
- Testing
- Troubleshooting
- Team Leadership
- Field Service
- Lifesciences
- Technical Support
- Automation
- Account Management
- Customer Service
- Electronics
- Software Documentation
- Integration
- Genomics
- Hardware Diagnostics
- Medical Devices
- Process Improvement
- Biotechnology
- Hardware
- Data Analysis
- Biomedical Engineering
- Validation
- Capital Equipment
- DNA sequencing
- Sequencing
- Robotics
- Software Installation
- Computer Hardware
- Calibration
- DNA
- Manufacturing
- Medical Diagnostics
- R&D
- FDA
- Laboratory Automation
- Instrumentation
- Mass Spectrometry
- Molecular Biology
- Technical Training
- Cross-functional Team Leadership
- Genotyping
- Chromatography
- Optics
- Commercialization
- ISO 13485
- PCR
- Life Sciences
- Polymerase Chain Reaction (PCR)
- Polymerase Chain Reaction Pcr
- Training
- Cross Functional Team Leadership
- Research
- SQL
- Polymerase Chain Reaction
Paul McDermott Summary
- Paul McDermott, based in Boston, MA, US, is currently a Senior Director, Technical Service and Product Complaint Management at Fresenius Kabi USA. Paul McDermott brings experience from previous roles at TLW Commercial & Service Operations Consulting, T2 Biosystems and Thermo Fisher Scientific. Paul McDermott holds a 2004 - 2006 Bachelor of Science in Bachelor of Science, Management @ University of Phoenix. With a robust skill set that includes Communication, Customer Experience, Testing, Troubleshooting, Team Leadership and more. Paul McDermott has 5 emails and 3 mobile phone numbers on RocketReach.
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